What should you look for?
Start by working out the capacity you need and measuring the space available. Then compare the durability information and energy label details for suitable models.
| Criteria |
What to check |
Who it matters to |
| Durability and repairability |
Compare the durability rating out of 10 and its breakdown for similar models. Check which parts and services are available for the exact model. |
If I’m replacing a broken machine, I want to know whether the next one can be maintained and repaired. Around 36% of consumers prioritise this. |
| Capacity and dimensions |
Match the capacity in kg to your usual loads, and measure the machine and the clearance needed to open it. |
If space is tight, I need a machine that fits where it’s going and is still easy to load. This is the top priority for around 29% of consumers. |
| Energy use and noise |
On the energy label, compare energy use per 100 cycles, water use per Eco 40-60 cycle, spin performance and noise levels. |
If I do laundry often or the machine is near a room in use, I pay particular attention to energy use and noise. Around 21% of consumers make these their priority. |
| Built-in drying |
If you’re considering a washer-dryer, check the washing and drying capacities separately, as well as the full cycle duration. |
If I don’t have room for two appliances, I want to wash and dry in the same machine, even if I need to adjust the drying load. Around 14% of consumers prioritise this. |
Joybuy products
Related products coming soon.
Frequently asked questions
Does a new washing machine sold in France have to display a durability rating?
Yes. For the household washing machines covered by the rules and sold in France, the durability rating replaced the repairability rating on 8 April 2025. The French ministries responsible for the ecological transition state that this rating out of 10 must be visible in shops and online for the products concerned.
What should I look at beyond the durability rating?
Check the rating breakdown to understand the criteria behind the score, particularly those relating to spare parts, maintenance and how easy the machine is to take apart. Then check the information and parts for the exact model you’re interested in.
Where can I find a breakdown of the durability rating?
The rating breakdown is provided as a summary table, and the data used to calculate it must also be published in the national durability rating register. When comparing two appliances, make sure that each rating and its breakdown match the relevant model.
What statutory guarantee applies to a new washing machine bought from a business in France?
According to information published by the French Ministry of the Economy, the statutory guarantee of conformity applies to a new washing machine sold by a business to an individual in France. It covers, among other things, faults that existed when the product was delivered. Any commercial guarantee is in addition to this and does not replace it.