Who is this guide for?

Households looking to avoid replacing their machine too soon

If your machine needs replacing, look into the repairability, reliability, maintenance requirements and availability of spare parts for the model you’re considering, rather than focusing on capacity alone.

Households with limited space or specific loading needs

If space is tight, measure the clearance needed for the door or lid to open. Being able to load the washing without bending down may also help you choose between a front-loader and a top-loader.

Households looking to balance capacity and energy use

Start with the size of your usual loads, then compare the energy use, spin performance and noise levels of suitable models on the energy label.

What should you look for?

Start by working out the capacity you need and measuring the space available. Then compare the durability information and energy label details for suitable models.

Criteria What to check Who it matters to
Durability and repairability Compare the durability rating out of 10 and its breakdown for similar models. Check which parts and services are available for the exact model. If I’m replacing a broken machine, I want to know whether the next one can be maintained and repaired. Around 36% of consumers prioritise this.
Capacity and dimensions Match the capacity in kg to your usual loads, and measure the machine and the clearance needed to open it. If space is tight, I need a machine that fits where it’s going and is still easy to load. This is the top priority for around 29% of consumers.
Energy use and noise On the energy label, compare energy use per 100 cycles, water use per Eco 40-60 cycle, spin performance and noise levels. If I do laundry often or the machine is near a room in use, I pay particular attention to energy use and noise. Around 21% of consumers make these their priority.
Built-in drying If you’re considering a washer-dryer, check the washing and drying capacities separately, as well as the full cycle duration. If I don’t have room for two appliances, I want to wash and dry in the same machine, even if I need to adjust the drying load. Around 14% of consumers prioritise this.

Mistakes to avoid

  • Assuming the durability rating guarantees a certain lifespan

    The rating can help you compare appliances, but it doesn’t predict breakdowns or the practical repair options for your specific model.

    Check the rating breakdown, then look into spare parts, maintenance arrangements and after-sales service for the exact model.

  • Choosing a large capacity without considering your laundry habits

    ADEME says that a 7 kg capacity is sufficient in most cases and advises against running lots of cycles with underfilled drums.

    Think about the size and frequency of your usual loads before choosing a larger capacity for the occasional bulky item.

  • Confusing washing capacity with drying capacity

    A washer-dryer may take a larger load for washing than for drying. For example, Whirlpool lists a 9 kg washing capacity and a 6 kg drying capacity for its FFWDB 964369 SBSV FR model.

    If you want to dry a whole load in the machine, compare both capacities and the full cycle duration on the product details page for the model you’re considering.

  • Comparing product details without checking the exact model

    Different variants can make comparisons of energy labels, ratings or spare parts lists misleading.

    Make a note of the full model reference and compare the product details with the manufacturer’s information and, for the durability rating, the national register.

Brands to consider based on your priorities

Bosch

Worth a look if you want to search for spare parts using a model’s E-Nr.

  • Bosch says that spare parts for its washing machines are generally available for 15 years and offers a search by E-Nr.
  • Check which parts are actually available and the terms that apply to your chosen model: this general statement doesn’t guarantee that every part will be available.

Electrolux

Worth considering if you’d like to browse an official spare parts catalogue for your product model.

  • Electrolux lists parts for washing machines, including seals, pumps, belts and electronic components.
  • A category of parts being listed doesn’t confirm their compatibility or availability for every model.

Miele

Consider this brand if being able to identify parts through the manufacturer is important to you.

  • Miele’s French catalogue lists washing machine parts such as seals, pumps, hoses and door locks.
  • Check that each part is compatible with and available for the model you’re considering.

Whirlpool

Worth comparing if you’ve confirmed that you need a washer-dryer.

  • For the FFWDB 964369 SBSV FR, Whirlpool lists a washing capacity of 9 kg and a drying capacity of 6 kg.
  • These figures apply to this specific model; check both capacities for any other model you’re considering.

Joybuy products

Related products coming soon.

Frequently asked questions

Does a new washing machine sold in France have to display a durability rating?

Yes. For the household washing machines covered by the rules and sold in France, the durability rating replaced the repairability rating on 8 April 2025. The French ministries responsible for the ecological transition state that this rating out of 10 must be visible in shops and online for the products concerned.

What should I look at beyond the durability rating?

Check the rating breakdown to understand the criteria behind the score, particularly those relating to spare parts, maintenance and how easy the machine is to take apart. Then check the information and parts for the exact model you’re interested in.

Where can I find a breakdown of the durability rating?

The rating breakdown is provided as a summary table, and the data used to calculate it must also be published in the national durability rating register. When comparing two appliances, make sure that each rating and its breakdown match the relevant model.

What statutory guarantee applies to a new washing machine bought from a business in France?

According to information published by the French Ministry of the Economy, the statutory guarantee of conformity applies to a new washing machine sold by a business to an individual in France. It covers, among other things, faults that existed when the product was delivered. Any commercial guarantee is in addition to this and does not replace it.