Start by checking whether a repair is suitable for the fault and the overall condition of your washing machine, particularly by requesting a quote from a QualiRépar repairer if the appliance is no longer under warranty. If replacement is justified, compare models with a similar capacity and format by looking at their durability rating, energy label and access-to-parts conditions. Refurbished models are worth considering only if the listing clearly describes the tests carried out, the condition of the appliance and the applicable warranties.
You need to quickly find a suitable washing capacity while deciding whether a repair is still worthwhile and whether the Repair Bonus could apply to work carried out outside the warranty period. ADEME and ecosystem set out the general conditions for this support.
You are comparing new appliances and want to take account of repairability, reliability, maintenance and spare parts, without overlooking the need for a suitable capacity or energy consumption. The ministries responsible for ecology and ADEME explain the criteria behind the durability rating.
You are considering a second-life appliance, provided the seller can explain the refurbishment process, the washing machine’s actual condition and the warranties applicable in France. The Ministry for the Economy and the DGCCRF highlight the points that should be checked.
Consider this: when the appliance is out of warranty, the fault can be assessed and a QualiRépar repairer can provide a quote.
Check: the Repair Bonus depends on the fault being eligible and, on its own, cannot determine whether a repair is suitable for every appliance.
Choose this: if replacement is necessary and you can compare appliances with similar formats, capacities and features.
Bear in mind: the durability rating adds useful context to the comparison, but does not replace checking the precise model’s consumption, dimensions or after-sales service.
Consider this: if a professional seller describes the actual model being sold, its condition, the tests carried out and the applicable warranties.
Check: a refurbished appliance is still a second-hand product; the rules for proving a fault differ from those for a new product.
Start by comparing your washing needs with the space available, then review the information that affects service life, consumption and repair options.
| Priority | What to check | Your needs |
|---|---|---|
| Durability and repair | Compare the durability rating out of 10 between similar appliances. Review its breakdown covering maintenance, documentation, dismantling, access to parts and resistance to wear. | I want to compare a model’s reliability and repairability beyond a brand promise. Since 8 April 2025, the relevant washing machines sold in France have displayed this rating, according to the ministries responsible for ecology and ADEME. |
| Capacity and consumption | Choose a capacity suited to the actual volume of laundry. Compare the energy label for water, energy, spin performance and noise, using the same reference cycle. | I am looking for a drum suited to my household without running lots of poorly filled cycles. ADEME states that a 7 kg capacity is sufficient most of the time, depending on the household’s washing habits. |
| Repair before replacement | Check whether the warranty is still valid, identify the cause of the fault and request a quote. Ask whether the fault could qualify for the Repair Bonus when handled by a QualiRépar professional. | Before buying, I want to know whether my appliance can still be put back into service at a reasonable cost. ADEME states that repair is often possible before replacement needs to be considered. |
| Professional refurbishment | Check the tests carried out, the restoration work, the exact reference, the stated condition and the seller’s identity. Keep the listing and invoice. | I want to distinguish a genuinely refurbished appliance from a standard second-hand product. The Ministry for the Economy and the DGCCRF explain that a refurbished product must have undergone full testing and, where necessary, restoration work. |
The rating helps you compare repairability and reliability, but it does not tell you whether the capacity, dimensions, water use, energy consumption or spin performance suit your household’s needs.
First compare models with capacities and formats compatible with your installation, then consider the durability rating alongside the energy label.
Some common faults can be repaired; the appliance’s overall condition and the nature of the fault remain key factors in the decision.
Check the warranty, request a diagnosis or quote from a qualified repairer and review the Repair Bonus conditions before replacing the appliance.
A refurbished appliance must have been tested and restored where necessary, whereas a second-hand listing may provide different information and have different requirements for proving a fault.
Choose a professional seller who describes the tests, condition, any defects, the exact reference and the warranties, then keep the sales documents.
Availability, lead times, dismantling and access to documentation must be assessed for the washing machine’s exact reference.
Search for the precise model on the manufacturer’s portal and review the durability rating breakdown before buying.
A brand worth considering if you want to check access to genuine parts and the stated availability period for a specific washing machine reference.
A brand worth considering if you want to check whether repair documentation and genuine parts are available before choosing a reference.
A brand worth considering if you want to check technical documents, genuine parts and repair options by reference after the warranty has expired.
These Joybuy options bring together 7 kg washing machines intended to replace an existing appliance, with front-loading or top-loading formats depending on the space available.
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Worth considering for a household looking for a 7 kg capacity with repairability criteria shown on the product listing.
Front loading, 7 kg capacity, 1 400 rpm spin speed and A energy rating.
The listing states a repairability rating of 8.6/10 and advertised parts availability for 11 years; check the French durability rating applicable to the model sold, as well as the installation requirements.
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Worth considering when floor space is limited and top loading suits your everyday routine.
Top loading, 7 kg capacity, 1 200 rpm spin speed, A energy rating, steam function, Inverter motor and Wi-Fi.
Check the clearance needed above the appliance, the connections and the durability, repairability and parts information specific to this reference.
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Worth considering for a shallow space while retaining a 7 kg capacity.
Front loading, 7 kg capacity, A energy rating, 530 mm drum, 1 200 rpm spin speed and 16 programmes.
Check the durability rating, repair and after-sales service conditions, along with the water, energy, spin and noise data before comparing this model.
For the relevant washing machines, the durability rating has replaced the repairability rating since 8 April 2025. The ministries responsible for ecology state that it is displayed as a score out of 10.
First compare appliances that meet the same requirements for capacity, format and features. According to ADEME, repairability and reliability each account for 50% of the final score, so you should also read the rating breakdown and check the energy label.
Yes. ecosystem states that the Repair Bonus may apply to a washing machine when the appliance is no longer covered by a warranty, the fault is eligible and the work is carried out by a QualiRépar professional. Check these conditions before requesting a quote.
When purchased by a private individual from a professional seller, a refurbished product is covered by the statutory guarantee of conformity, with a two-year period for taking action from the date of delivery, according to the Ministry for the Economy. For a second-hand product, including a refurbished one, the presumption that the defect existed at the time of delivery lasts for one year; a private sale is not covered by this guarantee of conformity.
Check that the listing describes the tests carried out on the functions, any necessary restoration work, the appliance’s condition and its exact reference. The DGCCRF also recommends checking the seller’s identity and the stated warranties, and keeping the listing and invoice.