A breakdown doesn’t automatically mean you need to replace your washing machine. Get the problem diagnosed and review a quote before deciding. If you do replace it, compare models that suit your space and laundry loads, then check the details of their durability rating, parts information and warranty terms. The score alone isn’t enough to make your choice.
You’re deciding between a repair and a new appliance. A diagnosis, a quote and confirmation that the part you need is available will help you decide without assuming that a breakdown means you need a replacement. ADEME points out that a broken appliance doesn’t necessarily need replacing.
As well as washing features, you want to look into spare parts, documentation and maintenance for your next washing machine. The durability rating breakdown gives you criteria to compare for the exact model you’re considering.
You need to balance your usual laundry loads with the space available, the door-opening direction and the connections. Check these points before settling on a capacity or loading type.
Start by checking the condition of your current washing machine. If you decide to replace it, first check the installation and how you’ll use it, then look at the durability information for the model you’re considering.
| Priority | What to check | What you need |
|---|---|---|
| Can it be repaired? | Get the problem diagnosed and ask for a quote. Check which part is affected and whether it may be covered by a warranty. If the appliance is out of warranty, ask a QualiRépar repairer about the terms of the Repair Bonus. | My washing machine has broken down, but before buying another one, I want to know if it can still be used. ADEME points out that a breakdown doesn’t necessarily mean the whole appliance needs replacing. |
| Parts and maintenance | For the exact replacement model, check the information on spare parts, documentation and how easy it is to take apart. Also review the applicable warranty terms. | If I replace the appliance, I want to know what to expect when it comes to maintenance and repair options, not just compare its programmes. |
| Durability rating | In France, the durability rating has applied to household washing machines within its scope since 8 April 2025, according to the ministry responsible for ecology. Check the details for the specific model: according to ADEME, repairability and reliability each account for 50% of the score. | An overall score helps me identify models worth looking into, but I want to understand what it covers before choosing. |
| Size and capacity | Measure the space, depth, clearance for the door to open and connections. Match the capacity to your usual laundry loads; ADEME says 7 kg is enough for most households, but you should still consider how you’ll use the machine. | I’m looking for an appliance that fits in the room and suits the laundry I actually wash. If space is tight, I could also consider a top-loading machine: GIFAM says this type is generally 40 or 45 cm wide. |
ADEME points out that a household appliance breaking down doesn’t necessarily mean the whole appliance needs replacing. Without a diagnosis, you won’t know whether a part can be repaired or replaced.
Get the problem diagnosed, check whether a warranty applies and ask for a quote before comparing new washing machines. If the appliance is out of warranty, check whether the repair could qualify for the Repair Bonus with a QualiRépar professional.
According to ADEME, the rating combines repairability and reliability. On its own, it doesn’t tell you whether the washing machine’s capacity, noise level or size will suit your household.
Check the detailed criteria for the exact model, then compare them with the energy label and the constraints of your installation.
A washing machine needs to fit in the space, connect properly and have room for its door to open. Its capacity should also suit your household’s laundry loads.
Measure the width, depth and clearances, and check the connections before choosing between a front-loading and a top-loading machine. Then match the capacity to how you’ll use it.
These brands publish information you can use to compare specific models. Their inclusion here doesn’t constitute a ranking.
Bosch explains the durability rating for washing machines on its French website. Compare the information shown with the details for the model you’re interested in.
Beko France publishes a dataset on the durability rating for washing machines, listed on data.gouv.fr. Compare the information for the exact model you’re considering.
A Haier France dataset listed on data.gouv.fr brings together product identifiers and criteria used to calculate the durability rating.
This 7 kg front-loading model may be worth comparing if you decide to replace your machine and its loading style suits your installation. Before deciding, check the durability and parts information for the exact model.
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This model is an option to consider if you’re looking to replace your machine with a front-loader for laundry loads of up to 7 kg. Measure the space and clearance required, then check the durability rating for this model, along with parts availability and warranty terms, before assessing its future repairability.
No. ADEME points out that a breakdown doesn’t necessarily mean the whole appliance needs replacing. Get the problem diagnosed, ask for a quote and check whether the part you need is available and whether a warranty applies before deciding.
For a washing machine that’s out of warranty, ecosystem presents the Repair Bonus as an option when the work is carried out by a QualiRépar repairer and the repair is eligible. Check whether the fault and the work qualify before relying on it.
According to ADEME, the rating combines two equally weighted elements: repairability and reliability, each accounting for 50% of the score. Check the detailed criteria for the exact model rather than relying on the overall score alone.
No. The rating provides information about durability criteria, but it doesn’t replace checking the capacity, dimensions, noise level, energy label information and warranty terms for the washing machine you’re considering.
A top-loading washing machine could be an option: GIFAM says this type is generally 40 or 45 cm wide. Also measure the depth, the space needed to open the machine and the connections, and check that its capacity suits your laundry loads.