Before replacing a washing machine, find out whether it can be repaired, particularly if you can still manage its upkeep. If replacing it is the better option for you, first choose a size and loading style that suit your space and laundry needs. Then check the specific model’s access to parts that need cleaning, its durability index where applicable and its spin noise. A refurbished machine is also worth considering if its condition and the checks it has undergone are clearly described.
If cleaning the filter or detergent drawer is awkward, check how easy they are to access on your next machine rather than relying on its overall rating alone. UFC-Que Choisir highlights filter access as one of the maintenance aspects that received mixed feedback from respondents to its washing machine survey.
If the machine has developed a fault, check whether it is still under warranty and find out whether it can be repaired before deciding to replace it. For a refurbished machine, ask for the exact model number, its condition and details of the checks carried out.
If the available width limits your choice, it’s worth measuring a top-loading washing machine: UFC-Que Choisir says these models are generally 40 to 46 cm wide. Also check the clearance needed to open the lid. For a front-loader, allow enough room for the door to open.
Start by deciding whether your current machine could still meet your needs after a repair. If you’re replacing it, measure the space before comparing models and their features.
Consider this if: the fault can be assessed and you’re still happy with the machine for everyday use.
Bear in mind: repairing a fault won’t necessarily make the filter or detergent drawer easier to access.
Consider this if: you want to compare models covered by France’s durability index scheme.
Bear in mind: an overall rating doesn’t replace checking maintenance, dimensions and noise levels for the specific model.
Consider this if: a specific, checked machine suits your space and your usual laundry loads.
Bear in mind: check the condition and tests for that particular machine, rather than assuming it has the same features as another version of the model.
| Priority | What to check | What I need |
|---|---|---|
| Repair | Check whether the machine is still under warranty and have the fault assessed. Distinguish the fault that needs repairing from a design that makes maintenance difficult. | I’m still happy with my washing machine; I want to know whether I can keep it without putting up with the problem that makes it difficult to use. |
| Size and style | Measure the width, depth and height, as well as the clearance needed for the door or lid. According to UFC-Que Choisir, top-loading models are generally 40 to 46 cm wide. | If space is tight, width is the priority. If I choose a front-loader, I also need enough room to open the door and load the laundry easily. |
| Maintenance | Check the manual for the exact model to locate the filter and detergent drawer and find out what cleaning is required. Look at the durability index breakdown where applicable. | I want to be able to reach the parts that need cleaning without running into the same issues as with my current machine. |
| Durability | For a new washing machine covered by the scheme in France, check the durability index and its breakdown, particularly the criteria relating to reliability and repairability. ADEME says the index has applied to washing machines since April 2025. | The rating helps me compare models, but I also want to know what it says about maintenance and parts. |
| Noise | Compare the spin noise figures and, if available for the exact model, test results obtained under comparable conditions. UFC-Que Choisir found mixed feedback on spin noise in its user survey. | The machine will be close to the living areas, so spin noise matters to me. |
| Capacity | Compare the stated capacity with your household’s usual laundry loads, then check that the machine’s dimensions will fit the space. | I want to wash my usual loads without choosing a larger capacity just because it’s available. |
| Refurbished | Ask for the full model number, the condition of the individual machine and details of the tests carried out. France’s Ministry of the Economy describes a refurbished product as a second-hand item whose functions have undergone thorough testing. | If I’m considering a refurbished machine, I want to assess the one on offer, rather than just recognise the model name. |
A fault that needs assessing and a design that makes maintenance difficult won’t necessarily call for the same solution.
Check whether the machine is still under warranty and have it assessed. Also ask whether a repair would actually make the daily maintenance tasks that cause problems any easier.
An overall rating won’t tell you by itself how to open the filter or remove the detergent drawer on the model you’re considering.
Check the index breakdown where applicable, then consult the manual or inspect the machine to see how easy it is to access the parts that need cleaning.
A narrow width won’t help if there isn’t enough room to open a top-loader’s lid; a front-loader needs space in front of its door.
Measure the space and allow for the necessary clearance, then compare the capacity with your usual laundry loads.
Two second-hand machines of the same model may be in different condition and come with different parts.
Ask the seller for the machine’s full details, the checks carried out and a description of the individual machine you’ll receive.
A brand can help guide your search, but you’ll need to check the exact model to confirm its maintenance requirements, size and suitability for your home.
If you’re considering a Miele washing machine, start with the specific model rather than a general impression of the brand.
If you’re looking at a Bosch washing machine, check its features against your available space and maintenance needs.
For a top-loading AEG model, check the space above the machine as well as its width.
If you’re considering a refurbished LG washing machine, check the model number and the specific machine on offer.
This front-loading washing machine is an option if you’re looking to replace your current machine with a front-loader. Its stated capacity may suit a household that regularly washes large loads. Before choosing, also check its dimensions and how easy it is to maintain.
Image unavailable
Its stated 10 kg capacity may suit your needs if you regularly wash large loads. Before replacing a machine that’s difficult to maintain with this model, check the manual to see how easy it is to access the filter and detergent drawer, and make sure there’s enough room to open the door.
Yes, if the fault might be repairable and you’re still happy with the machine. Check whether it’s still under warranty and have the fault assessed. If the main problem is access to parts that need cleaning, ask whether a repair would make any difference.
Yes. According to the ministry responsible for the ecological transition, the index has applied to the relevant new washing machines since 8 April 2025. It must be displayed in shops and online. Check the index for the exact model, including its breakdown.
No. The overall rating alone won’t tell you where the filter is or how easy it is to remove. Check the index breakdown, then consult the manual or look at the exact model to see how easy it is to access the filter and detergent drawer.
A top-loader is worth considering if width is your main constraint: UFC-Que Choisir says this style is generally between 40 and 46 cm wide. Also measure the height needed to open the lid. If you’re considering a front-loader, check its width and the clearance needed in front of the door.
Check the full model number, the condition of the individual machine, the tests carried out and what’s included. France’s Ministry of the Economy says a refurbished product is a second-hand item that has undergone thorough testing of its functions. The term doesn’t replace checking the specific machine on offer.