Start by choosing a washing machine whose size, opening and capacity suit your space and usual laundry loads. To compare suitable models, check the breakdown of the durability index: according to ADEME, its reliability and repairability sections each account for 50% of the score. The index does not guarantee the lifespan of any individual appliance, and it is no substitute for the energy label or checking washing results.
If you’re replacing an appliance that gets regular use, compare reliability and repairability rather than relying on an overall score alone. ADEME identifies these two criteria as the components of the durability index.
The available width, space needed to open the machine and access to it can all influence your choice between a top-loader and a front-loader. Que Choisir notes that available space and a preference for top-loading both play a part in this decision.
If you usually have large loads, compare the stated capacity with how often you do laundry and the programmes you’ll use. Que Choisir points out that a large capacity is only useful if it genuinely suits your household’s needs.
First, check that the size and capacity suit your home and laundry needs. Then compare the durability and day-to-day features of the specific models you’re considering.
| What matters | What to check | Who it matters to |
|---|---|---|
| Reliability and repairability | Open the breakdown of the two sections in the durability index and check their criteria. ADEME states that reliability and repairability each account for 50% of the score. | If I want to reduce disruption caused by a breakdown and know whether a repair might be possible, I look beyond the overall score. Around 28% of consumers put service life first. |
| Capacity and laundry routine | Compare the capacity in kg with your usual loads and check how long the programmes you plan to use take. | If my laundry regularly includes large loads, I look for a suitable capacity without choosing an oversized drum for the occasional big wash. Around 22% of consumers prioritise the amount of laundry they need to wash. |
| Size and access | Measure the width, height, depth and access route, then check how much room is needed to open the machine. A top-loader needs clearance above it; a front-loader needs space in front of its door. | If the machine needs to fit into a narrow space or open next to a piece of furniture, I check the dimensions and clearances before comparing scores. Around 22% of consumers prioritise the space available. |
| Water and electricity | Compare the kWh per 100 cycles and litres per cycle on the energy label, separately from the durability index. | For regular laundry, I want to compare the stated consumption figures on a like-for-like basis before working out my own running costs. Around 17% of consumers put energy and water consumption first. |
| Noise and convenience | Check the stated spin noise level and, where available for the exact model, test results for washing, rinsing and cycle duration. | If the machine runs near a room in use or cycle times affect how I organise my day, these factors matter to my everyday choice. Around 11% of consumers prioritise ease of use. |
For the covered front- and top-loading washing machines sold in France, the durability index replaced the repairability index on 8 April 2025. An old score doesn’t show the breakdown of the new index.
On the product page for a new model, check the durability index and the details of both sections rather than trying to convert an old score.
Capacity and the rating shown on the label don’t tell you everything about washing or rinsing performance, programme duration or noise. These features vary between models and cycles.
Compare label figures on a like-for-like basis and, if available, look for test results for the exact model and the programmes you’re interested in.
Free collection of an equivalent used appliance when you buy a new one doesn’t mean that installation is included.
Installation may be offered as a separate service. Before ordering, ask for details of the collection arrangements and exactly what the services include.
The PerfectCare range includes top-loading washing machines. The EW6T3465DA is one example: a 6 kg model designed for spaces where width is a key consideration.
The Series 4 WAN2827TFR is an example of an 8 kg front-loading washing machine to consider if you have enough room for the door to open.
The W1 WCA120 WCS 8kg Active is an 8 kg front-loading model to compare based on its features and how well it suits your household’s needs.
The TDLR62667FR is an example of a 6 kg top-loading washing machine for a space where width is an important consideration.
These models include both front- and top-loading washing machines. Compare them based on capacity, design and the features listed in their titles.
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Its front-loading design and stated 14 kg capacity are worth considering if you’re comparing front-loaders for larger laundry loads.
Spin speed: 1 400 tr/min. Energy rating: B. Colour: white.
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Its top-loading design and stated 6 kg capacity make it worth comparing with your everyday laundry needs. Remember to check that there’s enough space above the machine.
Spin speed: 1 400 tr/min. Energy rating: B. Inverter motor. Wi-Fi. 17 programmes.
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This front-loading model has a stated capacity of 8 kg. Compare it with your usual laundry loads and check that it fits in the space available.
Spin speed: up to 1 400 tr/min. Inverter motor. Colour: white.
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Its stated 10 kg capacity is a useful point of comparison with your household’s laundry loads. Also check that you have enough room for a front-loading machine.
The product title also mentions steam and TimeSave features.
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The stated 8 kg capacity can be compared with your usual loads. Also check that the listed programmes are suitable for the fabrics you wash.
Rating stated in the title: A-10 %. Features listed: Steam Care, BLDC motor and touch screen.
Check the reliability and repairability sections and their detailed criteria for each model. According to ADEME, each accounts for 50% of the score. Then compare capacity, dimensions, the energy label and any available washing results.
No. The index covers criteria relating to the model’s reliability and repairability, but it doesn’t guarantee how long any individual appliance will work for. Also distinguish a brand’s claim about product lifespan from the terms of a commercial warranty.
Measure the access route and the space where the machine will go, make sure there’s room to open it, then follow the manual for your model for connection and maintenance. Que Choisir reports that some respondents raised concerns about cycle times and access to the filter, so check these details in the manual too.
For a new product sold by a business to an individual, the seller is responsible for the legal guarantee of conformity. A manufacturer’s commercial warranty is separate, as the Ministry of the Economy explains. When you buy a new appliance, the DGCCRF says that the free “one-for-one” collection of an equivalent used appliance must be offered. Check the practical arrangements with the seller, and remember that collection is separate from any installation service.
Since 8 April 2025, the covered front- and top-loading washing machines have come under the durability index. The Ministry of the Economy says its details must be available when you buy, including online. The energy label is separate: check that it’s provided too, and review the consumption information shown on it.