Households that need to get their washing machine working again quickly
You need a washing solution without making a rushed purchase: request a diagnosis and comparable net costs before making a decision.
Who this decision matters to
Owners of a washing machine outside its warranty
Check the fault, the repairer’s QualiRépar status and the exclusions from the Repair Bonus separately before including the €50 discount in your comparison.
Shoppers considering a durable or second-hand appliance
For a new appliance, compare the durability index for the exact reference. For second-hand appliances, examine the reconditioning work, the seller’s identity and the applicable warranties.
What to check before choosing
Start by comparing a repair based on a detailed diagnosis, then check the installation requirements and the protection offered with any replacement solution.
| Priority | What to check | Your needs |
|---|---|---|
| Diagnosis and quote | Ask for the cause of the fault, the parts required, their availability and a VAT-inclusive quote showing travel, labour, parts and diagnosis separately. Also check whether the appliance is still covered by a warranty. | I want to know whether a targeted repair could get my machine working again before I commit to a replacement. |
| Repair Bonus | Check that the repairer is QualiRépar-certified and that both the appliance outside its warranty and the repair are eligible. Exclusions include cosmetic parts, certain issues linked to the operating environment and improper use. | I want to compare the actual amount charged. According to ecosystem and ADEME, the advertised discount for an eligible washing machine is €50 and must be deducted from the invoice. |
| New replacement | Compare appliances of the same format and with a suitable capacity, then check the durability index for each exact reference. Also verify the dimensions, loading type, connections, noise level and energy label. | My new appliance must fit the available space and my usual laundry volume, rather than being chosen on its durability rating alone. |
| Refurbished or second-hand | Identify the seller and exact model, and check the reconditioning work, accessories and warranty terms. Ask for an invoice and verify the installation requirements. | I’m looking for an alternative to buying new, but I want to distinguish professional refurbishment from a private sale. |
Mistakes to avoid
-
Automatically deducting €50 from the quote
The Repair Bonus is subject to conditions: it does not cover cosmetic parts, faults linked to the operating environment or improper use, among other exclusions.
Ask for written confirmation of eligibility and check that the discount is shown separately on the quote or invoice before including it in your calculation.
Brand overview
There is no brand information to display in this section.
Washing machines available on Joybuy
Joybuy options for replacing a household washing machine with a new model. Check that it is suitable for your installation and review the durability index for the exact reference before buying.
Image unavailable
Haier T Series 7 THASN276TM6-S, 7 kg
A top-loading model for household replacement where available width is an important consideration.
7 kg capacity, 1,200 rpm spin speed, A energy rating, stated width of 405 mm, 16 programmes and 220–240 V power supply with a Schuko plug indicated. The stated spin noise level is 77 dB(A), with a C noise emission class.
Check the top opening, water inlets, drainage and the French durability index for this exact reference.
Image unavailable
Candy TCA464TM4-S ProWash 500, 6 kg
This top-loading option could suit a household replacement where a 6 kg capacity is required.
6 kg capacity, 1,400 rpm spin speed, B energy rating, stated width of 40.5 cm, 17 programmes and advertised quick cycles lasting from 14 to 59 minutes. The stated spin noise level is 79 dB(A), with a C noise emission class.
Confirm the clearance required to open the lid, the connections and the durability index for the exact model.
Image unavailable
CHiQ JW95883G, 9 kg
A 9 kg front-loading washing machine designed for households with larger loads.
9 kg capacity, 530 mm drum, stated spin speed of 1,400 rpm, A energy rating, 16 cycles and a 15-minute quick cycle. The specifications list a depth of 465 mm, but also mention 57.7 cm.
Do not measure the space without confirming the external depth with the manufacturer or seller. Also check the connections and the durability index for the exact reference.
Frequently asked questions
How can I find out whether my washing machine qualifies for the Repair Bonus?
Before the repair, ask the repairer to confirm that their business is QualiRépar-certified, that the appliance outside its warranty and the fault are eligible, and that the discount will appear on the invoice. According to ecosystem and ADEME, the advertised discount for an eligible washing machine is €50, although some repairs are excluded.
What information should I ask for in a repair quote?
Ask for details of the fault, the parts to be replaced and their availability, the VAT-inclusive costs for travel, labour, parts and diagnosis, as well as the timescale and warranty terms for the work. If the Repair Bonus applies, its amount must be shown separately so you can compare the net cost with a replacement.
Where can I check the durability index for a new washing machine in France?
The index must be displayed near the price when you buy, both in shops and online. French public information states that it provides a score from 1 to 10. Only compare scores between exact references that already match your available space and needs.
What does a washing machine’s durability index measure?
It combines repairability and reliability factors. The public information cited by info.gouv.fr includes technical documentation, ease of dismantling, the availability and price of parts, resistance to wear, maintenance and quality processes, among other criteria.
Is a refurbished washing machine covered by a warranty in France?
According to the Ministry of the Economy, the legal guarantee of conformity is mandatory for a refurbished or second-hand product sold by a professional to a private individual. It does not apply to private sales, so check the seller’s status, the invoice and the terms offered before buying.