If your washing machine has stopped spinning, don’t rush to replace it. Check your cover and get a diagnosis before weighing up repair and replacement. ecosystem’s price list dated 1 January 2026 sets the Repair Bonus at €50 for an eligible washing machine, provided it is out of warranty and not covered by insurance. If you do replace it, choose between a washing machine and a washer-dryer based on how you plan to dry your clothes, then check the specifications of the exact model.
When the washing piles up, time matters. Even so, a diagnosis can tell you whether getting your machine working again is an option before you order another one. ADEME notes that large appliances can often be repaired.
Ask for a diagnosis and repair quote, then check the Repair Bonus conditions before comparing this option with a new appliance. ecosystem’s price list dated 1 January 2026 sets the bonus at €50 for an eligible washing machine.
If there’s no room for a separate tumble dryer, a washer-dryer may be worth considering. Check its drying capacity separately from its washing capacity, along with the figures for the cycles you plan to use.
Consider this: before buying anything, to find out whether the spin-cycle fault can be repaired.
Bear in mind: the diagnosis will establish what work is possible and how much it will cost, so you can compare it with replacing the machine.
Consider this: if you already have a suitable way to dry your clothes.
Bear in mind: drying your laundry remains a separate step after the spin cycle.
Consider this: if you genuinely need drying built into the same appliance, especially if there’s no room for a separate tumble dryer.
Bear in mind: the maximum drying load may be different from the maximum washing load.
Consider this: if you can check the specifications and condition of the appliance on offer.
Bear in mind: check that the appliance works, review the seller’s information and confirm the delivery arrangements.
| Factor | What to check | What you need |
|---|---|---|
| Repair | Get the cause of the fault identified and the repair cost quoted. For the Repair Bonus, check the warranty, insurance and appliance eligibility requirements, including whether the repairer is QualiRépar-approved. | I want to get a working appliance again without ruling out a possible repair. ecosystem’s price list dated 1 January 2026 sets the bonus at €50 for an eligible washing machine. |
| Capacity | Compare the size of your usual loads with the stated capacity. ADEME says 7 kg is enough in most cases. For a washer-dryer, check its drying capacity too. | My usual loads should fit in the appliance, without choosing a larger capacity just for the occasional unusually large wash. |
| Spinning and drying | Check the spin-drying efficiency class. If you choose a washer-dryer, distinguish between the washing figures and those for the wash-and-dry cycle on the model’s label. | Will your laundry dry indoors, in a separate appliance or in a washer-dryer? Your answer will affect which specifications to look at. |
| Cycles and noise | On the model’s energy label, compare kWh per 100 cycles, litres per cycle, Eco programme duration and noise level, using comparable cycles. | I want to know the figures for the cycle I’ll use and take the noise level in my home into account. |
| Durability and take-back | Check the durability index and repair information for the exact model. If your new appliance is being delivered, arrange with the seller for your old washing machine to be taken away. | I want to be able to maintain my next appliance and know what to do with the one that no longer works. |
A machine not spinning doesn’t necessarily mean it can’t be repaired. ADEME recommends considering a repair before replacing a large appliance.
First check what cover applies to your appliance, then ask for a diagnosis and find out whether the repair could qualify for the Repair Bonus.
A larger capacity won’t necessarily help if your usual loads don’t fill it. ADEME says 7 kg is enough in most cases.
Start with the size of your usual loads and consider any bulky items you actually wash.
The two capacities can differ. For example, Bosch lists 9 kg for washing and 6 kg for drying on its WNG24402FR model. This example doesn’t apply to every washer-dryer.
Check both capacities and the figures for the relevant cycles on the model you’re considering.
Your old washing machine will still need to be removed or taken away, even after its replacement has been installed.
Ask the seller about take-back arrangements when you place your order and check how to prepare the appliance for delivery.
These range and model examples don’t represent the specifications of every model from these brands, or necessarily feature in the Joybuy selection below.
Beko France lists washing machines with information about repairability or durability indices, depending on the model.
Bosch Electroménager France lists washing machines as well as washer-dryers.
Miele France publishes product details for front-loading washing machines, so you can compare specifications by model.
These models combine washing and drying, so they’re for replacing your appliance with integrated drying—not for repairing your current machine or buying a washing machine alone. Compare their separate capacities with your usual loads and check the space you’ll need before choosing.
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Worth considering if you want to wash and dry with the same appliance and both capacities suit your loads.
The product details list a B spin-drying efficiency class, an A energy class for washing and a D energy class for wash-and-dry. Compare the figures for the cycle you’ll use and check that the appliance will fit in your chosen space.
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This washer-dryer is worth considering if you need integrated drying and a 6 kg drying load suits your needs.
The product name lists a 10 kg washing capacity, a 6 kg drying capacity and a D energy class. Check the model’s label to understand this rating and compare the cycles you’re interested in.
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Compare this model if you’re looking for an appliance that combines washing and drying, taking into account how much laundry you actually want to dry.
The product name lists a 10 kg washing capacity and a 6 kg drying capacity. It also mentions automatic dosing and the LintClear system. Check the dimensions and energy label for this model before deciding.
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This washer-dryer is worth comparing if integrated drying would solve your space constraints and its drying capacity suits your laundry loads.
The product name lists a 10 kg washing capacity, a 6 kg drying capacity and 27 washing programmes. It also mentions app control. Check which cycles suit your fabrics, as well as the dimensions and figures on the energy label.
Yes, if the appliance and repair meet the scheme’s conditions. ecosystem’s price list dated 1 January 2026 sets the bonus at €50 for a washing machine. ecosystem specifies, among other things, that the appliance must belong to a household, be out of warranty and not be covered by insurance. Ask a QualiRépar-approved repairer to confirm eligibility after diagnosing the fault.
No. This symptom alone doesn’t mean you need a replacement. Ask for a diagnosis and repair quote, then compare them with the cost of buying and installing an appliance suited to your needs.
Start with the washing capacity and spin-drying efficiency class, then compare energy and water use, Eco programme duration, noise level and the model’s durability index. For a washer-dryer, also check the drying capacity and the figures for the wash-and-dry cycle.
Yes, provided you assess the exact appliance before buying. ADEME lists second-hand retailers in France. Ask the seller about the appliance’s condition, whether it has been tested, what cover is offered and how delivery works.
When you place your order, let the seller know you’d like your old appliance taken away when the new one is delivered. Confirm the arrangements for the take-back of an appliance of the same type and how to prepare it before the delivery team arrives.