If your vacuum cleaner isn’t working properly, check its routine maintenance first and consider having it diagnosed before replacing it. ADEME presents repair as an option when an appliance starts showing signs of wear. If you decide to buy another one, a cylinder model lets you compare capacity and reach, while a cordless stick cleaner is a good choice if manoeuvrability is your priority. With a robot vacuum, check your floors, navigation and maintenance requirements. Whether you’re buying new or second-hand, check the model number and the parts you’ll need.
If suction has dropped or your vacuum has stopped working, you may be weighing up repair against replacement. ADEME advises checking first whether the appliance can be repaired. If you do replace it, start by considering your floors and the jobs your new vacuum will need to handle.
A cordless stick cleaner could be a good fit if you want an appliance that’s easy to take out and put away. Before choosing one, compare the runtime, dust bin and maintenance requirements of each model.
You’d like to automate regular cleaning. Check your flooring and any obstacles around your home, then consider what you’ll still need to do to empty the bin and maintain the appliance.
First, decide whether it’s worth having your current appliance diagnosed. Then compare different types of vacuum based on your flooring, available storage space and the maintenance you’re happy to do.
| Priority | What to check | Your needs |
|---|---|---|
| Repair | Check the maintenance instructions for your model, then have any persistent fault diagnosed. For the Repair Bonus, check the terms of the service with a QualiRépar repairer. | My vacuum doesn’t pick up as well as it used to, or it’s stopped working. Before replacing it, I want to find out whether it can still handle my usual cleaning. |
| Flooring | Identify the floor coverings you need to clean and the brushes best suited to them. UFC-Que Choisir notes that robot vacuum results vary depending on the type of flooring, so compare tests carried out on surfaces relevant to your home. | I need to clean my floors, rather than choosing based on the advertised power alone. |
| Everyday use | For a cylinder vacuum, consider capacity, reach and storage. For a stick cleaner, check the runtime in the mode you’ll use, charging time and bin capacity. For a robot vacuum, check whether it can reach the rooms you need to clean and how it’s emptied. | I want to be able to take out, use and put away my vacuum as often as my cleaning routine requires. |
| Second-hand | Check the model number, that the appliance works and which accessories are included. Also check which compatible parts you might need. | I’m interested in a second-hand appliance if I can check its condition and what’s included. |
| Repairability | In France, check the repairability index for the specific new model, then look up its documentation and parts using the exact model number. A general statement from a brand doesn’t confirm that a particular part is available. | I want to be able to maintain my next vacuum cleaner and check whether it can be repaired before I buy it. |
Routine maintenance or a diagnosis could change your decision about whether to repair or replace it.
Start by following the manufacturer’s maintenance instructions. If the problem persists, ask for a diagnosis and check the terms for the service you’re considering.
The stated runtime may not reflect how long it lasts in the suction mode you’ll use, or how often you’ll need to empty the bin.
Compare the runtime for each mode, charging time, bin capacity and whether a compatible battery is available for your chosen model.
The bin, brushes and filters still need attention. UFC-Que Choisir also points out that results vary depending on the type of flooring.
Before choosing a model, check the obstacles in your home, its maintenance requirements and the conditions for using its app.
A stated parts-retention period for a product range doesn’t guarantee that the part you need is in stock or compatible with your particular variant.
Make a note of your vacuum’s exact model number and look up the relevant documentation, compatible parts and servicing options.
These commitments and catalogues can help guide your checks, but they don’t guarantee that a part will be available for the model you’re interested in.
Worth checking if parts support is an important factor in your choice of vacuum cleaner.
Worth looking into if you want to search for parts by vacuum cleaner model.
The brand offers a parts search for several types of vacuum cleaner.
These models show three ways to replace your current appliance: cordless stick cleaners for easier manoeuvring, robot vacuums for automated cleaning and a corded cylinder vacuum with a bag. They’re no substitute for first checking whether your current appliance can be repaired or looking into a second-hand option.
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Worth considering if you want to clean hard floors or carpets without a cord. The product listing states a runtime of up to 65 minutes and an anti-tangle brush. Check the runtime in the mode you’ll use and how much storage space it needs.
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Its removable battery and ability to stand upright are worth considering if charging and storage are important to you. The stated runtime is up to 50 minutes; compare this with how long your cleaning sessions usually take.
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This robot vacuum and mop is designed for automated cleaning. The product listing states that it comes with an OMNI station and washes the mop pads at 75 °C. Check the space you have available, the floors it’s suitable for and what maintenance you’ll still need to do.
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Worth considering if you want to automate cleaning and have space to set up and maintain a station. The product listing states up to 180 minutes of operation and obstacle detection. Check the app’s terms of use and whether the robot is suitable for your floors.
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A corded model means you won’t need to stop and recharge during cleaning, but you will need an accessible socket and room to store the cylinder. Check which bags are compatible and choose accessories to suit your floors. Its 550 W power rating alone doesn’t tell you how well it cleans.
Yes, once you’ve carried out the routine maintenance recommended for your model. If the suction is still poor, a diagnosis can help you find out whether it can be repaired. ADEME recommends looking into this option before replacing the appliance.
No. According to the terms published by ecosystem, replacing consumables and removable accessories isn’t covered. If your vacuum is out of warranty and has a different fault, check the scheme’s terms and ask for confirmation that the repair is eligible.
Check the model’s repairability index. ADEME says this applies to corded, cordless and robot vacuum cleaners. Also look up information for the exact model, including its documentation and compatible parts. The index alone doesn’t confirm that a part is available.
Not necessarily. UFC-Que Choisir says robot vacuum results vary depending on the type of flooring, and their bins and brushes also need maintenance. Check your floor coverings, obstacles and the cleaning jobs you want it to handle.
Check the exact model number, that the appliance works and that it comes with the bag or bin, filters, brushes and accessories you need. Also check which parts are compatible and the seller’s terms for the specific appliance.