If your vacuum cleaner has broken down, first find out whether it can be repaired, taking its overall condition into account. If you replace it, choose a type that suits your needs, then check the repairability index, documentation and parts for the exact model: a rating or brand commitment does not guarantee that a specific part will be available.
If you want to be able to maintain and repair your appliance, check the repairability rating, parts and documentation for the model you’re considering, rather than relying on the brand name alone.
Before ordering a replacement, find out exactly what is wrong and whether your current appliance can be repaired. Its overall condition also matters when making your decision.
A cordless stick vacuum’s manoeuvrability or a robot vacuum’s automation may guide your choice, but make sure you also check the parts specific to the model, its documentation and its repairability index.
Start by assessing the condition of your current vacuum cleaner. If you need to replace it, choose a type that suits how you use it, then check the repairability of the exact model.
Consider this if: the fault can be diagnosed and your vacuum cleaner is in good enough overall condition to keep using.
Bear in mind: your decision will depend on the fault, whether the required part is available and how long the repair will take.
Consider this if: manoeuvrability and easy storage matter for frequent cleaning.
Bear in mind: check the battery, charger and brush for the model you choose, as well as whether its run time suits your needs.
Consider this if: a corded appliance suits the way you clean.
Bear in mind: a brand’s catalogue alone doesn’t confirm that a hose, filter or other part is available for your model.
Consider this if: automation meets your main cleaning needs.
Bear in mind: brushes, wheels, the battery, docking station and model support all need to be checked separately.
| What matters | What to check | Who this matters to |
|---|---|---|
| Model repairability | Note down the full model number, then check its repairability rating, documentation and the parts listed for that model. | I want to know whether the appliance I buy can be maintained and repaired, rather than relying on a general brand promise. Around 42% of consumers put model-specific evidence first. |
| Maintenance and wear parts | Check the compatibility and availability of filters and brushes and, depending on the model, bags or the battery. | If I need to replace parts regularly, I want to be able to find the ones that fit my vacuum cleaner. Ongoing maintenance is the priority for around 25% of consumers. |
| Practicality of the design | For a cordless stick vacuum, check the battery and charger; for a robot vacuum, also check the parts associated with movement and the docking station. | I care most about a stick vacuum’s manoeuvrability or a robot vacuum’s automation, without overlooking ongoing support. Around 17% of consumers prioritise this practicality. |
| Repairing your old appliance | Find out what the fault is, which part is needed and how long the repair will take, then consider the vacuum cleaner’s overall condition. | Before replacing a broken appliance, I want to know whether it could still be useful after a repair. For around 16% of consumers, this decision comes before choosing a new model. |
In France, the ministry responsible for ecological transition states that vacuum cleaners are among the products covered by the repairability index, which is displayed in shops and online. The rating helps you assess a model’s repairability; it doesn’t confirm that every part is immediately available.
The index and access to parts relate to a specific model. Two vacuum cleaners from the same brand may have different documentation and parts.
Keep the full model number of the version you’re considering, and check its repairability information and parts catalogue.
A spare parts section doesn’t mean the part you need for your model will be available when you need it.
Look up the part that matters for your needs using the exact model number, and check its status before you buy.
A broken vacuum cleaner doesn’t necessarily need replacing; whether you can keep using it depends on the diagnosis and its overall condition.
Have the appliance assessed and ask a professional about the repair options before choosing a replacement.
The rating doesn’t replace checking which bags, filters, brushes or batteries are compatible with the model you’ll be using.
Identify the parts you’ll need to maintain or replace, then check their model numbers in the manufacturer’s documentation.
Manufacturers’ resources can help you identify parts and manuals, but you should check each commitment against the exact model you’re considering.
Worth considering if you want to search for documents and parts by model number for a cordless stick, cylinder or robot vacuum in the relevant range.
Worth considering if you want to identify parts for a vacuum cleaner using its E-Nr. model number.
Worth considering if you want to browse a parts catalogue for vacuum cleaners.
Worth considering if you’re looking for parts by model number and repair documentation for a relevant range.
Yes. In France, the ministry responsible for ecological transition includes vacuum cleaners among the product categories covered. Legifrance’s published regulations distinguish between corded domestic vacuum cleaners, battery-powered vacuum cleaners and domestic robot vacuums. Check the rating for the exact model you’re interested in.
It provides information about several aspects of a model’s repairability, including its documentation, how easy it is to dismantle and its parts, according to the criteria that apply to its category. It doesn’t confirm that a particular part is immediately available, so check for the part you might need.
Yes. If a repair seems possible, a diagnosis will help you decide, taking into account the fault, the part required and the appliance’s overall condition. If you then choose a replacement, check its repairability model by model.
No. Rowenta says it keeps parts available for 15 years for almost all products covered by its commitment, while Bosch says vacuum cleaner parts are generally available for 10 years. In both cases, search for the part you need using the exact model number and check that it’s available.