Who is this choice for?

Households looking to avoid replacing an appliance too soon

Your vacuum cleaner is becoming less reliable or isn’t picking up as well, and you want to know whether a professional could get it working again. ADEME recommends considering repair, while ecosystem sets out the terms of the Repair Bonus.

New-appliance buyers who value repairability

You need to replace your appliance and want to compare the repairability rating of the exact model, its maintenance requirements and access to spare parts. The ministries responsible for the ecological transition present these as factors included in the repairability index.

Buyers considering refurbished or cordless models

You’re considering buying a reused appliance, or looking for a cordless vacuum cleaner whose battery and consumables you can identify. Check the exact model number and the terms of the offer before deciding.

Which criteria should you consider?

Start by checking the condition of your current vacuum cleaner: a fault that can be repaired calls for a different decision from an appliance that needs replacing. When buying a new one, the repairability index for a new model and the condition of a refurbished appliance answer different questions.

Repair your current appliance

Consider this if: a professional can identify a fault and recommend a suitable repair.

Limitations: reduced suction may simply mean routine maintenance is needed, and not all repairs qualify for the Repair Bonus.

Buy new

Consider this if: you decide against a repair and want to compare the repairability ratings of specific models.

Limitations: the rating doesn’t mean you can skip checking that spare parts are available for the version you choose.

Buy refurbished or second-hand

Consider this if: you can identify the appliance, assess how well it works and check that it comes with the accessories you need.

Limitations: don’t assume that an offer from a professional seller has the same terms as a private sale.

What matters to you What to check Who this is for
Repair before replacing Ask a professional to identify the cause of the fault. Check the terms of the repair and, if relevant, whether it qualifies for the QualiRépar scheme. If my vacuum cleaner isn’t picking up as well, I want to know whether I can keep using it before choosing another one. Around 42% of consumers would put this first.
Choose a repairable new model Compare the rating out of 10 for the exact model and check which spare parts are available for it. If I replace my vacuum cleaner, I want to be able to maintain the new model and find the parts it needs. Around 33% of consumers would make this a priority.
Choose a reused appliance and plan for wear Check the model number, how well it works and the accessories included. For a cordless model, find out about its battery too. I’m interested in a refurbished appliance if I can assess its condition and plan for maintenance of its wear parts. Around 25% of consumers would put this need first.

Mistakes to avoid

  • Replacing your vacuum cleaner as soon as suction drops

    A loss of suction doesn’t necessarily mean your appliance has reached the end of its life. ADEME lists the cable rewind mechanism, motor and suction system among the parts that may be repairable.

    Before deciding to replace it, find out whether it needs routine maintenance, has a worn accessory or has a functional fault.

  • Assuming a good rating means spare parts will always be available

    According to the ministries responsible for the ecological transition, the repairability index takes factors such as ease of disassembly, maintenance information and spare parts into account. On its own, it doesn’t confirm that a part will fit every version in a product range.

    Keep the full model number and look for matching parts in the manufacturer’s catalogue.

  • Buying second-hand without checking wear parts

    For a cordless model, battery condition is an important factor. A brush, filter or charger must also be compatible with the model you’re buying. The terms offered by a professional seller don’t automatically apply to a private sale.

    Where possible, check that the appliance works, and read the commercial warranty and returns terms actually offered with the product.

Brands to consider for specific models

Rowenta

Worth considering if you want to compare the rating for a specific model with the spare-parts information provided by the brand.

  • Rowenta gives the Silence Force Cyclonic RO7274EA a repairability rating of 9,3/10 and the X-Ô 70 IX7757EA a rating of 9,4/10. These ratings apply to those specific models, not the entire range.
  • Rowenta says it keeps technical spare parts for almost all products covered by its commitment for 15 years after purchase. Check the model and the part you need.

Bosch

Worth considering if you want to search for parts using your vacuum cleaner’s exact identification number.

  • Bosch lets you search for parts by E-Nr number.
  • Bosch says spare parts for its vacuum cleaners are generally available for 10 years. Check the part and model number you need.

Miele

Worth considering if you want to identify a specific part in the brand’s French catalogue.

  • Miele has a vacuum cleaner parts catalogue where you can search for components by model number.
  • Miele asks customers to check availability and services by postcode. A part appearing in the catalogue doesn’t guarantee it will be available when you need it.

Vacuum cleaner available on Joybuy

This cordless model may be an option if you’re replacing a household vacuum cleaner used on hard floors. If repairability is a priority, check the rating and parts availability for this model before buying.

Lubluelu 202 cordless vacuum cleaner

Lubluelu 202 cordless vacuum cleaner with removable battery

An option for replacing a vacuum cleaner used on hard floors, particularly in a household with pets.

The product name indicates a claimed 50-minute runtime, a removable battery and a self-standing design.

To assess its repairability, check the rating for the 202 model and whether parts for this exact model are available, particularly the battery.

View on Joybuy

Frequently asked questions

Does the Repair Bonus cover every vacuum cleaner fault?

No. According to ecosystem, it applies to eligible faults in out-of-warranty vacuum cleaners taken to a QualiRépar repairer. Cosmetic damage, damage caused by misuse or poor maintenance, and the replacement of removable accessories such as a brush or filter are excluded from the scheme.

Can a soldered battery qualify for the Repair Bonus?

Yes. ecosystem says that repairing a non-removable battery that is soldered or glued into a portable appliance such as a vacuum cleaner may qualify. The scheme’s other conditions still apply, including using a QualiRépar repairer for an appliance that is out of warranty.

How can you assess the repairability of a refurbished vacuum cleaner?

Start by finding its exact model number, then look up repairability information and parts for that model. Also check that it works, the battery condition if it’s cordless, which accessories are included and the terms offered by the seller.

What should you do with your old vacuum cleaner if it can no longer be used?

A vacuum cleaner that no longer works should be taken to an appropriate collection point for electrical equipment. ADEME lists options including in-store collection, returning it to the retailer or taking it to a recycling centre. If it still works, you could also consider donating or selling it.