A loss of suction doesn’t automatically mean you need to buy a new vacuum cleaner. First, follow the maintenance instructions in the manual, then get the appliance checked if the problem persists. If replacement is necessary, choose between new, refurbished and second-hand options based on the condition you can verify, the floors you need to clean and the protections offered by the seller. The repairability index can help you compare eligible models, but it doesn’t replace checking the brushes, accessories and compatible parts.
You’ve noticed weaker suction or a fault and want to know whether your vacuum cleaner can stay in use. According to ADEME, some problems affecting the cord rewind, motor or suction system can be repaired. Only a diagnosis can determine whether that applies to your appliance.
Your vacuum cleaner no longer keeps up with your routine across hard floors, carpets or pet hair. Check which brushes are included and whether they’re suitable for your flooring, rather than choosing based solely on whether it’s an upright or cylinder model.
You’re deciding between a refurbished model and a second-hand one. The descriptions don’t necessarily mean the same checks have been carried out: the French Ministry of the Economy defines refurbished goods as having undergone full functionality tests and, if necessary, repairs or reconditioning.
Worth considering if: the appliance still suited your home and a professional can identify a repairable fault.
Bear in mind: the diagnosis may show that repairing it won’t meet your current needs.
Worth considering if: you need a specific set-up and the other options don’t suit the way you’ll use it.
Bear in mind: even a good repairability score won’t tell you whether the included brush is suitable for your floors.
Worth considering if: you want a second-hand appliance that has been tested to check its functions and repaired or reconditioned if necessary.
Bear in mind: you’ll still need to check the model, its stated condition and which accessories are actually included.
Worth considering if: you can check how the appliance works and assess its condition.
Bear in mind: in France, the legal guarantee of conformity that applies to sales by a trader does not apply to private sales.
| Your concern | What to check | Who this matters to |
|---|---|---|
| Avoid replacing it too soon | Check the bag or bin and clean the filters as instructed in the manual. If the problem persists, arrange a diagnosis. | When my vacuum cleaner loses suction, I want to know whether maintenance or a repair will be enough before replacing it. Around 33% of consumers would make this diagnosis their priority. |
| Match the appliance to your floors | Check that the included brushes suit your flooring and, for a cordless model, find out how the stated run time was measured. | With both carpets and hard floors at home, I need an appliance that suits my routine rather than choosing a style in isolation. Around 25% of consumers would prioritise this fit. |
| Choose a second-hand appliance | Understand the difference between second-hand and refurbished, then check who the seller is and what’s included. | If I buy an appliance that’s already been owned, I want to understand its condition and what protections apply to the sale. Nearly 25% of consumers would put these checks first. |
| Plan for future repairs | Compare the repairability index of eligible models and check that parts are compatible with the exact model number. | For my next vacuum cleaner, I want to be able to maintain it and find any parts it might need. Around 17% of consumers would put repairability first. |
A clogged filter can restrict airflow, so a drop in performance alone doesn’t mean the appliance needs replacing.
Follow the manual’s instructions for maintaining the bag or bin and filters. If the problem remains, have the fault identified before choosing a replacement.
According to the French Ministry of the Economy, refurbished goods are second-hand items whose functions have been fully tested and which have been repaired or reconditioned if necessary. An appliance simply listed as second-hand won’t necessarily meet this definition.
Ask what checks have been carried out, what comes with the appliance and whether the seller is a trader or a private individual. In France, this status affects whether the legal guarantee of conformity applies.
The index indicates how repairable eligible appliances are. It doesn’t tell you whether the brush suits your floors or whether every part is immediately available.
For the model you’re considering, weigh up the score alongside the included accessories, compatibility and parts needed for maintenance.
The X-Force Flex 13.60 Complete Animal Kit is a useful point of comparison if you’re looking for a cordless stick vacuum with several brushes.
The FiberTeQ AllFloor SBD 380-3 brush shows why it’s worth checking a specific accessory if your home has both carpets and hard floors.
When looking for a Dyson part, start with the exact model of your vacuum cleaner and the part number.
These bagged and cordless models are options to consider if you’ve decided a new vacuum cleaner is the right choice. Compare their features with your flooring and usual cleaning routine, but don’t assume you can judge repairability from the product details alone.
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Worth considering if you prefer a mains-powered cylinder vacuum for regular cleaning. Check that the included brushes suit your floors and that the bags are compatible with model EB61C2GRN.
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Worth considering if an automatic-emptying station is part of the set-up you’re looking for. Check which accessories are included and how the run time was measured for your intended use. The power and suction pressure figures given for this model vary between product descriptions.
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Worth considering for hard floors and carpets if an anti-tangle brush suits your needs. The title states a run time of 55 minutes, specified for bare-floor mode, and suction of 55 kPa in carpet mode. These figures don’t describe the other modes.
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Worth considering if you’re looking for a cordless stick vacuum for different floor types and want to check which brush is included. The stated run time is up to 65 minutes in standard mode. The 60,000 Pa figure is a stated peak suction value, not a measurement that applies across all modes.
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Worth considering if you’d also like to use the appliance for tasks that call for a handheld set-up. The title states a run time of 45 minutes and suction of 55,000 Pa. Check which modes these figures apply to and which accessories are included before deciding how they fit your routine.
Not before checking that it’s been maintained properly. Ecosystem says that a clogged filter can restrict airflow. Check the parts listed in the manual, then arrange a diagnosis if the problem persists.
Problems with the cord rewind, motor or suction system may be repairable, according to examples given by ADEME. However, ask a professional to identify the fault before deciding whether to keep or replace your appliance.
According to the French Ministry of the Economy, a refurbished vacuum cleaner is a second-hand item whose functions have been fully tested and which has been reconditioned if necessary. If you’re buying a second-hand model, ask what checks have actually been carried out rather than assuming it has gone through this process.
In France, it applies when a trader sells a second-hand item to a private individual, but not to a private sale, according to the French Ministry of the Economy. Check who the seller is before buying. This distinction doesn’t mean that every other avenue for addressing a problem is ruled out.
No. For vacuum cleaners covered by the scheme in France, the score out of 10 indicates how repairable they are, according to the ministry responsible for the environment. Separately, check that the brushes suit your floors, which accessories are included and which parts are compatible with the exact model number.