If your vacuum cleaner isn’t working properly, start by asking a professional to diagnose the problem. According to ADEME, some faults can be repaired. If a repair isn’t possible or no longer makes sense given the appliance’s condition, compare a refurbished model sold by a professional with a new one, taking into account your cleaning needs, parts availability and the specifications of the exact model.
Your appliance isn’t picking up as well as it used to, or it has stopped working, but you’d like to check with a professional whether it can be repaired. ADEME recommends considering repair before replacing an appliance.
You need to replace your appliance and are considering a refurbished model sold by a professional. The French Ministry of the Economy confirms that the legal guarantee of conformity applies to this type of sale to an individual.
A breakdown can also be a good opportunity to rethink how you clean your home. To choose between an upright, stick or robot vacuum, check the specifications and maintenance requirements of each model you’re considering.
First, find out whether your current appliance can still be used. Then choose a replacement, if needed, based on the cleaning tasks in your home.
| What matters to you | What to check | Who this is for |
|---|---|---|
| Keep your current appliance | Note down its exact model number and ask a professional to diagnose the problem and check whether parts are available. | If my vacuum cleaner isn’t picking up as well, I want to know whether it can still be used before replacing it; around 42% of consumers prioritise repair. |
| Choose a refurbished model | Check who the professional seller is, the model number, its stated condition and which accessories are included. | If a repair isn’t successful, I’d rather consider a refurbished model sold by a professional, so the legal guarantee applies; around 25% of consumers prefer this type of replacement. |
| Buy new and choose a style | Compare the features that matter for your home and look up the repairability index for the exact model. | If my cleaning needs have changed, I want to choose a new appliance in a style that suits me; this is the priority for around 33% of consumers. |
According to ADEME, problems affecting the motor or suction system, among other things, may be repairable. The symptom alone isn’t enough to tell.
Note down the exact model number and ask a professional to diagnose the problem before deciding whether to replace it.
According to ecosystem, this scheme covers certain appliances owned by households, bought in France and not covered by a warranty or insurance; the repair must be carried out by a QualiRépar repairer.
Before booking a repair, check whether your appliance and the work needed are eligible with the professional.
The French Ministry of the Economy states that the legal guarantee of conformity applies when a refurbished product is sold by a professional to an individual, but not to sales between individuals.
Check who the seller is, the stated condition, which accessories are included and the model number.
The index tells you about a vacuum cleaner’s repairability, but it doesn’t tell you on its own whether it’s right for your floors or cleaning habits.
For each model you’re considering, look up the index for the specific version on sale, then check its features and maintenance requirements separately.
These new models offer some options for cleaning your home: three cordless vacuum cleaners with dust-collection stations and one bagged cylinder vacuum. Before choosing, check the repairability index for the exact model, as well as the parts and consumables you’ll need.
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Worth considering if you’d like to replace your vacuum with a cordless model that has a station to collect dust and recharge the appliance. The product title lists a 70 min runtime and a 6-in-1 configuration; check that the accessories and station maintenance suit your needs.
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Consider this if you’re looking for a cordless vacuum cleaner with an automatic emptying and charging station. The title mentions six-stage filtration. If suction power or pressure is important to you, confirm the figures for the version being sold.
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A cordless option to consider for hard floors and carpets, with the station automatically collecting dust. The title lists 170 AW, an 80 min runtime and an anti-tangle brush; check which consumables the station needs, too.
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Worth considering if you’d prefer to replace your appliance with a bagged cylinder vacuum rather than a cordless model. It has a stated power of 550 W; check the bag reference and availability before choosing this type of maintenance.
Yes, if both the appliance and the repair meet the scheme’s conditions. According to ecosystem, the vacuum cleaner must be owned by a household, bought in France and not covered by a warranty or insurance, among other requirements. The repair must be carried out by a QualiRépar professional.
Check ADEME’s map of appliance repairers, which highlights professionals offering the Repair Bonus. Then contact the repairer to confirm that they work on your type and brand of vacuum cleaner.
Look up the repairability index for the exact model. The French ministry responsible for the ecological transition includes vacuum cleaners among the categories covered. The index helps you assess repairability, but doesn’t replace checking whether the features suit your home.
Yes, when an individual buys one from a professional seller. The French Ministry of the Economy states that the legal guarantee of conformity applies to refurbished goods sold this way. It doesn’t apply to sales between individuals, so check who the seller is before you buy.