Who is this option for?

Buyers happy to arrange collection

You can travel to collect and transport the appliance, but want to check its condition and the collection arrangements before committing. The ADEME’s advice on repair and reuse can help you weigh up these options, but it cannot confirm the condition of a specific listing.

Buyers with a kitchen where space is limited

Your choice depends on the space available, the installation type and the connections. Bosch Électroménager France recommends checking the dimensions and whether the appliance will fit the space for the specific model.

Buyers who value services and options for redress

You want to know who the seller is, how the appliance is described and what collection or delivery services are available before choosing between a used, refurbished or new model. The Ministry of the Economy and Finance distinguishes between guarantees based on the type of seller.

What matters before you buy

Used appliance sold by a private seller

Consider this if: you can inspect the appliance, confirm its model number and arrange collection.

Bear in mind: the legal guarantee of conformity does not cover private sales. You may still be able to claim for a hidden defect, subject to the relevant conditions and proof of the fault.

Refurbished appliance

Consider this if: you’d rather buy from a professional seller and want to know how the appliance is described and what checks have been carried out.

Bear in mind: collection, delivery, installation and removal of your old appliance depend on the offer and your address.

New appliance with delivery

Consider this if: you can’t transport the appliance or want to ask for your old one to be taken away when you buy an equivalent new appliance.

Bear in mind: check the total cost, dimensions, and the arrangements for delivery, installation and removal with the retailer.

Factor What to check before you buy Who should consider this?
Condition you can check Ask for the model number and manual. Inspect the door, seals, baskets and hoses, and look for visible signs of leaks. If the seller allows it, watch a cycle and check that the appliance drains. If I want to reduce the risk of finding a fault after collection, I ask what has been tested and what still needs checking. Around 25% of consumers prioritise visible condition.
Collection and transport Confirm the address, access, dimensions, help available and what is included in any delivery or collection service. If I need to arrange the lifting and journey myself, I make sure collection is genuinely practical before choosing the offer. Around 25% of consumers put logistics first.
Fits your kitchen Check the full model number, dimensions, installation type, door clearance and required connections. Consult the manual for the model. If the space or connections in my kitchen limit my options, I check compatibility before making the journey. Around 20% of consumers prioritise this factor.
Guarantees and seller Check whether the seller is a private individual or a professional. Keep a copy of the listing and proof of purchase, and distinguish between a legal guarantee and a commercial warranty. If I want to know who to contact if something goes wrong, I start by identifying the seller and checking the terms of sale. Around 15% of consumers prioritise their options for redress.
Total cost and repairs Compare the price with transport, any installation costs and repair options for the exact model. Check the terms of the Bonus Réparation separately. If extra costs or a possible repair could change my decision, I consider them alongside the purchase price. Around 15% of consumers prioritise the total cost.

Pitfalls to avoid

  • Assuming a quick test proves there are no faults

    Starting the appliance or giving it a quick inspection may not reveal a leak, a heating fault or a drainage problem. UFC-Que Choisir notes that ease of repair and diagnosis can vary between appliances.

    Ask which functions have actually been tested, keep a record of the appliance’s description, and distinguish what has been observed from what has not been checked.

    A breakdown after collection could mean paying for a repair or transporting the appliance again.

  • Comparing the advertised price alone

    An offer for collection does not necessarily include delivery or installation. Services vary by seller and address.

    Ask where the handover will take place and which services are included, then compare the travel and handling involved with the services offered elsewhere.

  • Confusing refurbishment with a guarantee

    The term ‘refurbished’ means the appliance has undergone functional tests, but it doesn’t mean it will never break down. The legal guarantee, any commercial warranty and the description of the appliance’s condition are separate things.

    Check that the seller is a professional, ask for a description of the specific appliance and read the terms of any guarantees or additional services separately.

  • Relying on the advertised width alone

    Width alone won’t confirm that the appliance will fit in your kitchen, that its door will open or that the connections are suitable.

    Compare the full dimensions and installation type with the space available, then check the manual for the exact model.

    An appliance that doesn’t fit may need to be transported again after collection.

Brands to consider by model

A brand or product range cannot tell you the condition of a particular used appliance. Always check its exact model number and the terms of the offer.

Bosch

Worth considering for freestanding or integrated appliances. Check the dimensions for the specific model.

  • Bosch Électroménager France publishes guidance on measuring and connections, as well as product information for individual models.
  • The dimensions and features of the SMS25AW09F don’t describe a different model or tell you the condition of a used appliance.

Beko

Worth comparing if the size could help you choose between offers. Check whether the model is freestanding or integrated.

  • Beko lists the new BDFS26041XQ model, which is 45 cm wide and has a stated capacity of 10 place settings.
  • These details apply to the BDFS26041XQ and don’t describe a different refurbished or used Beko model.

Whirlpool

Worth considering if the installation type and size are important for your kitchen.

  • Whirlpool France lists freestanding and built-in models in 45 and 60 cm sizes, as well as a manual search tool.
  • The product range and online resources don’t confirm local availability, the condition of a specific appliance or its repair costs.

Dishwashers available on Joybuy

The models below are new built-in dishwashers to consider if your kitchen has a compatible space and connections. They are not a substitute for a local used appliance that you collect yourself.

Samsung DW80H72YBB0U1 built-in dishwasher

Samsung DW80H72YBB0U1

Worth considering if your kitchen can accommodate a built-in dishwasher and you want a stated capacity of 13 place settings.

60 cm built-in model; class B; three-level adjustable basket; advertised with an automatic door-opening feature.

Check that the housing space and connections are compatible with this model.

View on Joybuy
Samsung DW70H72WCB0U1 built-in dishwasher

Samsung DW70H72WCB0U1

Worth considering if you’re looking for a built-in appliance with a stated capacity of 13 place settings and it will fit your kitchen.

60 cm built-in model; class C; adjustable basket; advertised final rinse at 70 °C.

The product description specifies installation by a qualified professional. Also check that the housing space and connections are compatible.

View on Joybuy
AEG FSB34707Z fully integrated dishwasher

AEG FSB34707Z

Worth considering if your kitchen is suitable for a fully integrated appliance and you want a stated capacity of 14 place settings.

60 cm model; class C; five programmes; advertised with automatic door opening at the end of the cycle.

Check that the housing space and connections are compatible with this model.

View on Joybuy
Whirlpool W2I HD526 A built-in dishwasher

Whirlpool W2I HD526 A

Worth considering if your kitchen can accommodate a built-in model and a stated capacity of 14 place settings suits your needs.

60 cm model; class E; adjustable upper basket; advertised with a delay-start function.

Make sure you have a compatible housing space and enough room for the connections.

View on Joybuy
Samsung DW90H79JAI0U1 Bespoke AI built-in dishwasher

Samsung DW90H79JAI0U1 Bespoke AI

Worth considering if your kitchen has a compatible housing space and you want a stated capacity of 14 place settings.

60 cm built-in model; class A; eight programmes; advertised with a cutlery drawer and adjustable upper basket.

Check that the connections and housing space are compatible with this model.

View on Joybuy

Frequently asked questions

Which guarantees apply when buying from a private or professional seller?

The legal guarantee of conformity applies to new, used or refurbished goods bought from a professional seller, not to a private sale. The Ministry of the Economy and Finance states that you have two years from delivery to make a claim. The guarantee against hidden defects may apply to both types of seller, provided, among other things, that you can prove the defect was hidden, serious and present before the sale.

What should I check before taking away a used dishwasher?

Note down the full model number, check the dimensions against your kitchen and, if the arrangements allow, ask to see a wash cycle followed by the appliance draining. A visual inspection and a one-off test won’t replace a diagnosis of intermittent or hidden faults.

Does the term ‘refurbished’ guarantee that the appliance won’t break down?

No. The required functional tests don’t guarantee that a fault won’t occur later. The DGCCRF says professional sellers must test refurbished products before offering them for sale. Also ask how the appliance is described, what checks have been carried out and who the seller is.

Can I follow any transport or installation advice I find online?

No, because requirements vary by model and home. Ask for the manual for the exact model and check the required connections. Bosch’s installation advice applies to its own appliances and isn’t a universal guide.

Is removal of my old dishwasher included when I buy a new one?

In France, the retailer must take back an equivalent used appliance free of charge when you buy a new one. This ‘one-for-one’ take-back does not automatically include removing the appliance from your home, transporting it or installing the new one. Check the practical arrangements before you order.