Hotels serving short, strong coffee
For a cup similar in size to an espresso, the volume of water matters just as much as the stated flavour profile. For example, NESCAFÉ recommends 60 ml of simmering water for its Espresso Intenso.
To serve strong instant coffee at a hotel, choose a product described as having an intense flavour profile, then prepare it using the dose and volume of water specified for that product. The right format depends on how you serve it: sachets for individual preparation in guest rooms, a jar for manual serving, or a professional pack only if it is compatible with your machine. An intensity rating alone does not tell you how much caffeine the coffee contains.
For a cup similar in size to an espresso, the volume of water matters just as much as the stated flavour profile. For example, NESCAFÉ recommends 60 ml of simmering water for its Espresso Intenso.
When cup after cup is being served, consistent dosing and compatibility with the equipment you have installed also matter. JDE Professional offers Maxwell House Max for instant coffee machines, but this does not confirm that it is compatible with every machine.
A clearly labelled decaffeinated option gives guests another choice, particularly in the evening. Check its flavour profile and preparation instructions separately from those of your usual coffee.
First decide what kind of cup you want to serve and how much water it needs, then choose packaging suited to the serving area. For an equipped buffet, check that the dispenser is compatible before selecting coffee intended for machines.
| Criterion | What to check | Who is it for? |
|---|---|---|
| Strong flavour in the cup | The stated flavour profile, dose and recommended volume of water for the product you choose. | For a short cup, I want a pronounced flavour without filling the cup beyond the recommended volume. Around 36% of consumers would put this in-cup result at the top of their needs. |
| Consistent service | Whether to choose sachets, a jar or a dispenser pack, and whether the machine is compatible, if applicable. | In a guest room or at the buffet, my main priority is to serve consistently prepared cups without making the process more complicated. This is a priority for around 29% of consumers. |
| Pack yield | The amount of coffee, the dose per cup and, where stated, the number of cups per pack. | If several service areas use the same supply, I want to plan stock levels without relying on pack size alone. Around 21% of consumers would make yield their main criterion. |
| Decaffeinated option | The “decaffeinated” label, preparation instructions and ingredient information for each product. | To offer a distinct choice, particularly for late service, I want to be able to identify the decaffeinated coffee clearly. This would be the top priority for around 14% of consumers. |
An “intense” label describes a flavour profile; it does not state the amount of caffeine. An intensity rating alone is therefore not enough to choose an option for guests who want decaffeinated coffee.
Check the product description and identify any decaffeinated option separately.
Using more water than the instructions specify will make the drink weaker. NESCAFÉ recommends 60 ml of simmering water for its Espresso Intenso; do not automatically apply this amount to another product.
Display the product, dose, volume of water and corresponding cup size clearly at the serving point.
JDE Professional markets Maxwell House Max for instant coffee machines and mentions certain Bravilor machines. This does not confirm that it will work with all hotel equipment.
Before choosing the pack, check the dispenser manual, the types of products it accepts and whether the dose can be adjusted.
If you serve only a few cups, a large pack will also take up more storage space.
Instant cappuccino or coffee with milk may have a different ingredient list from 100% coffee granules. This matters when guests ask what their drink contains.
Keep the ingredient information for each product available to serving staff and clearly distinguish prepared mixes from black coffee.
The Espresso Intenso range is available in jars and sachets for individual preparation.
JDE Professional offers Maxwell House Max 500 g for use in instant coffee machines, including in the hospitality and catering sector.
L'OR Classique is available in a 100 g jar for manual preparation.
The retailer offers 200 g of freeze-dried instant coffee and a 100 g decaffeinated intense coffee.
Carrefour describes a previous 100 g jar of intense instant coffee made from freeze-dried coffee sourced from Ethiopia.
E.Leclerc offers PLANTATION freeze-dried instant coffee in 100 g and 200 g jars, as well as in a box of 25 sachets.
These instant coffees in jars or sachets are suited to individual or manual preparation. If you want to serve a strong cup, check the instructions for each product rather than using the same dose for them all.
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A jar to consider for preparing cups manually, as and when needed.
Pack size: 100 g. For consistent service, set the dose and amount of water according to the instructions for this product; its name does not tell you how much caffeine it contains.
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The sachet format may be suitable for making coffee available to guests in their rooms.
Listed weight: 45 g. Check the number of sachets and recommended volume of water before planning how many portions to provide.
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This jar multipack is worth considering for manual service using several packs.
Pack of two 200 g jars. Match the quantity you order to how quickly you use the coffee, and close the jars after use.
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This smaller pack is worth considering for manually serving black instant coffee.
Listed weight: 30 g. Check the dose and volume of water on the packaging before setting a consistent recipe for guests.
No. An intensity rating describes the flavour profile, not a measured amount of caffeine. If this matters for your service, check the information for the product you choose and make sure the decaffeinated option is clearly identified.
First, follow the recommended dose, temperature and volume of water for the coffee you are using. For Espresso Intenso, NESCAFÉ recommends one teaspoon with 60 ml of simmering water and suggests leaving hot water to stand for around 30 seconds to help limit bitterness.
Close it carefully after each use and keep it in a cool, dry place away from heat, moisture and direct light. These are the storage instructions given by JDE Professional for its L'OR Classique jar; check the instructions for the product you use as well.
Check the ingredient list and allergen information for the specific preparation. A prepared drink should not be presented as plain black coffee; keep its product information available to the people serving it.
Yes. A product can be labelled both decaffeinated and intense: Auchan, for example, offers decaffeinated freeze-dried instant coffee with an intensity rating of 6/10. Check its stated flavour and preparation instructions as you would for any other distinct product, without treating the intensity rating as a measure of caffeine.