If your vacuum cleaner has broken down, have it assessed for repair before replacing it. If you need a new appliance for regular household cleaning, choose between a corded cylinder and a cordless upright based on how you’ll use it. Then check its repairability score and whether parts are available for the exact model number: the design alone doesn’t tell you how easy it is to repair.
If you’re replacing an appliance, check the model’s repairability score, documentation and parts available for its model number before choosing a design. The French Agency for Ecological Transition (ADEME) includes documentation, dismantling and access to parts among its repairability criteria.
If you’re weighing up repair versus replacement, find out what’s wrong and look for a compatible part or a QualiRépar-approved repairer. The Repair Bonus depends on factors including the type of work required, and doesn’t cover every accessory, according to ecosystem.
If either design would suit your home, compare specific models rather than assuming that one type is easier to repair. The French National Consumer Institute says its test, carried out with ADEME, looked at the performance, electricity consumption and ease of repair of both cylinder and upright vacuum cleaners.
Consider this: if the fault can be repaired and a compatible part or repairer is available.
Bear in mind: you’ll still need a diagnosis. The Repair Bonus is subject to conditions and, according to ecosystem, excludes the replacement of removable accessories, among other things.
Consider this: if using a cord works for your cleaning routine.
Bear in mind: the cord and, depending on the model, the upkeep or replacement of bags and filters.
Consider this: if you prefer to move around freely without a cord while cleaning.
Bear in mind: check that the battery life suits your needs and that the battery is compatible with the exact model number.
| Factor | What to check | Who this matters to |
|---|---|---|
| Repairability of a new model | Check the repairability score for the model you’re considering, then look for its documentation and parts using its full model number. | If I’m replacing my vacuum cleaner, I want to identify the right parts before choosing. Around 42% of consumers say being able to verify repairability is their top priority. |
| Repairing your current appliance | Find out what’s wrong and ask for a quote. For the Repair Bonus, check the conditions for the work and whether you need to use a QualiRépar-approved repairer. | When my vacuum cleaner breaks down, I’d rather find out if it can be repaired before considering another appliance; this is the priority for around 33% of consumers. |
| Everyday use and maintenance | For an upright, check the battery and its model number; for a cylinder, check any bags and filters. Refer to the care instructions for your model. | For everyday cleaning, I want a practical design that I can keep in good working order; this is the top priority for around 25% of consumers. |
You can’t tell how repairable a corded cylinder or cordless upright is just by looking at its design. The French National Consumer Institute’s test with ADEME assessed the performance, energy consumption and ease of repair of models in both categories, without finding that one was generally superior.
Choose the design that suits your routine, then compare the repairability scores and parts available for the models you’re considering.
The score covers several aspects of repairability, but a part listed in a catalogue must also match the version being sold. Rowenta and Bosch, for example, let you search for parts using the appliance’s model number.
Make a note of the full model number and search for the battery, filter or brush you need. Don’t rely on the product range name alone.
According to ecosystem, replacing removable accessories such as a brush, filter, hose or bag is not covered by the Repair Bonus.
Before booking an appointment, distinguish between a fault with the appliance and replacing an accessory. Ask whether the work you need meets the scheme’s conditions.
According to ecosystem, a clogged filter can restrict airflow and put extra strain on the motor.
Follow your model’s instructions to find out which filters to clean and which to replace. Don’t assume they’re all washable.
Worth considering if you want to look up documents and parts for a vacuum cleaner using its model number.
Worth considering if you want to search for parts for a bagged, bagless or cordless vacuum cleaner using its E-Nr. model number.
Worth considering if access to a French vacuum cleaner parts catalogue matters to you.
These models are for anyone buying a vacuum cleaner for everyday cleaning. The first four are cordless; check the configuration offered for the Hkoenig STC48. Whichever model you choose, check its repairability score and the parts available for its model number before making a decision.
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Worth considering if you’re looking for a cordless upright for everyday cleaning. Before choosing this model, check the battery, filters and compatible parts, as well as the repairability score shown.
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Worth considering if you want a cordless vacuum cleaner with an emptying station. The product name claims 220 AW and 30 kPa suction power; these figures don’t tell you how repairable it is. Check the model’s repairability score and the model numbers for the battery and filters.
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Worth considering if you’re looking for a cordless set with a dust collection station. The product name claims up to 70 minutes of battery life, but doesn’t specify the conditions for this figure here. Check the repairability score and make sure the battery and filters are compatible with this model number.
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Worth considering if you’re looking for a cordless vacuum cleaner with an emptying station for floors around the home. The product name claims up to 80 minutes of battery life and 170 AW suction power. Check how these figures relate to your needs, then check the repairability score and compatible parts.
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Worth considering if you prefer a bagless vacuum cleaner for everyday cleaning. Descriptions of the STC48 differ on its design, so confirm the configuration offered before treating it as a corded cylinder. Also check its repairability score and the parts available for its model number.
No. The score alone doesn’t confirm that every part is available for the version you’re buying. ADEME says the score takes account of factors including documentation, dismantling and access to parts. Search separately for the battery or brush using the model’s full number.
Yes, a vacuum cleaner repair may qualify for the scheme if it meets the conditions, including being carried out by a QualiRépar-approved repairer on an appliance that’s out of warranty. According to ecosystem, replacing removable accessories and certain types of damage aren’t covered. Check whether your fault qualifies before arranging a repair.
According to orders published on Légifrance, French rules on repairability scores cover corded household vacuum cleaners and those powered by a battery. Robot vacuum cleaners are covered by a separate text. If you’re choosing between a cylinder and an upright, check the score for the specific model.
Yes. For a vacuum cleaner covered by the rules and offered for distance selling in France, the decree published on Légifrance requires the score to be clearly displayed in the product information. Check the score for the model being sold before making your choice, then look into any parts you may need.
Follow the instructions for each filter in your vacuum cleaner’s manual. It will tell you whether to clean or replace it. According to ecosystem, a clogged filter can restrict airflow and put extra strain on the motor.