Households relying on an essential appliance
You have lost the use of a washing machine, dishwasher, oven, extractor hood or hob and need to restore an everyday function without automatically replacing the appliance.
Who this decision matters to
Shoppers looking to avoid replacing an appliance too soon
You want to compare a repair quote, the terms of the repair bonus, parts availability and durability criteria before buying.
Households needing to dispose of a faulty appliance
You are looking for a suitable collection, donation or drop-off solution, particularly for a refrigeration appliance containing refrigerant fluids.
Priorities before replacing
First decide whether a repair is suitable, then assess a possible replacement using criteria that genuinely match your home and your everyday needs.
| Priority | What to check | Your needs |
|---|---|---|
| Actual cost of the repair | Request a diagnosis and quote. Check whether the fault and appliance qualify for the repair bonus, and whether the required part is available. | I want to know how much I will have to pay before ordering a new appliance. In the ADEME Infos survey conducted in August 2024 among 10,020 adults in France, 80% of respondents ranked the repair price among their main decision criteria. |
| Durability and repairability | For a new washing machine, check the durability index. Also review the available information on documentation, dismantling and spare parts. | I am looking for a solution that can remain repairable over time, whether that means an immediate repair or a new appliance. |
| Everyday use | Choose a capacity that suits your usual load. When comparing dishwashers, use kWh per 100 cycles, litres per cycle and the noise level on the same basis. | My appliance must suit the size of my household, the available space and the level of noise acceptable in my home. |
| Disposing of the old appliance | Before delivery, confirm the collection service offered by the retailer. For an appliance containing refrigerant fluids, arrange a suitable collection point. | I want to dispose of the old appliance conveniently, or direct it towards donation and reuse if it is still working. |
Mistakes to avoid
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Ordering a replacement without checking whether it can be repaired
A fault does not necessarily mean that the entire appliance needs replacing. For an appliance outside its warranty and an eligible repair, a QualiRépar-approved repairer may apply the repair bonus directly to the invoice.
Obtain a diagnosis and quote before choosing a replacement, then check separately whether the fault qualifies.
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Comparing only the purchase price of a new appliance
For a dishwasher, water consumption, energy use, noise and the duration of the reference programme can vary between models. A washing machine with too much capacity may also be unsuitable for your actual needs.
Compare the figures on the energy label on a like-for-like basis, and choose a capacity, spin noise level and features that suit your home.
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Assuming a second-hand appliance offers the same information as a new one
The durability index is not compulsory for second-hand, reused or reconditioned appliances. Their actual condition and the checks carried out therefore become crucial.
Ask in writing for details of the tests performed, parts replaced, accessories included, delivery arrangements and warranty terms offered.
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Treating a refrigeration appliance like ordinary bulky waste
Fridges, freezers and other appliances containing refrigerant fluids require specialist collection and treatment.
Use the seller’s collection service, a recycling centre or a suitable collection point; do not leave the appliance in the street or place it in a standard bulky-waste skip.
What to look for in brands
Brand names are only one part of the decision. Compare the appliance’s repairability and durability information, the availability of spare parts, the warranty terms and the quality of the support network. These practical details can matter more than brand recognition when you are deciding whether an appliance is suitable for long-term use.
Options available on Joybuy
These Joybuy options are mainly intended as replacements for a washing machine or extractor hood after a breakdown. Check the dimensions, connections and features suited to your installation before buying.
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Haier T Series 7 THASN276TM6-S, 7 kg
A top-loading option for a household looking for a 7 kg washing machine where horizontal space is limited.
Declared figures include 40 kWh/100 cycles and 42 L/cycle, a maximum spin speed of 1,200 rpm, 16 programmes and an A rating. Check the height needed to open the top, the connections and the declared spin noise level of 77 dB(A).
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Samsung WW90DG6U85LBU3 AI Wash 6000 Series, 9 kg
This 9 kg front-loading model may suit households with larger laundry loads, provided the available space accommodates its depth.
Declared figures include 44 kWh/100 cycles, 50 L/cycle, 72 dB during spinning and an A noise rating. Advertised dimensions: 60 × 85 × 55 cm, with a depth of 63 cm including the door; Wi-Fi features require a compatible setup.
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Electrolux EWF1410N2, 10 kg
A 10 kg capacity to consider for larger loads, after checking that it matches your usual laundry volume.
Declared features include an A rating, 51 kWh/100 cycles, 52 L/cycle, a maximum spin speed of 1,351 rpm and overflow protection. Its dimensions are 847 × 597 × 658 mm; the advertised spin noise level is 76 dB.
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Candy TCA464TM4-S ProWash 500, 6 kg
This 6 kg washing machine is designed for smaller loads; check that this capacity remains sufficient for your household.
Declared figures include 49 kWh/100 cycles, 41 L/cycle, a maximum spin speed of 1,400 rpm and 17 programmes. The advertised quick cycles run from 14 to 59 minutes, depending on the fabric and load; the declared spin noise level is 79 dB(A).
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Ciarra Slimline 60 cm, under-cabinet extractor hood
A compact extractor hood to consider for a kitchen with a wall cabinet, after confirming the existing ducting or recirculation solution.
Declared specifications include a width of 596 mm, height of 85 mm, three speeds and a maximum airflow of 184 m³/h. Extraction and recirculation modes are advertised; for recirculation, check compatibility with the CBCF009 carbon filter. Maximum declared noise level: 61 dB.
Frequently asked questions
When can the repair bonus apply to a large appliance?
The repair bonus may be deducted from the invoice by a QualiRépar-approved repairer when the appliance is outside its warranty and the fault is eligible. The official ecosystem conditions exclude, in particular, certain faults linked to the usage environment, maintenance, improper use or cosmetic damage.
What should I check on a new washing machine if I need to replace mine?
Start by choosing a capacity suited to your usual laundry volume. For new washing machines sold in France, ADEME states that the durability index has been compulsory since April 2025; also check the energy label to compare the relevant usage data.
How do I arrange collection of my old appliance when it is delivered?
Check the option offered by the retailer before ordering. Légifrance states that, when a sale includes delivery, collection may take place at the delivery address, through a nearby collection point arranged by the retailer for products that can be transported without equipment, or via a free return solution where the product’s characteristics allow it.
Does a fridge or freezer follow the same disposal route as another large appliance?
No. According to ADEME, appliances containing refrigerant fluids must be taken to a suitable collection point and then sent to a specialist facility. Do not use a standard bulky-waste skip or leave them in the street.
What should I ask before buying a second-hand or reconditioned appliance?
Ask for the appliance’s exact condition, the checks carried out, any parts replaced, the accessories supplied, and the delivery, collection and warranty terms. The durability index is not compulsory for second-hand, reused or reconditioned appliances.