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Frequently asked questions
Should I replace the oldest appliance first?
No. Age alone doesn’t tell you which appliance to prioritise. According to ADEME, a fridge or freezer runs continuously; for other appliances, how often you run a cycle also matters. Look at how you use the appliance and its energy consumption before comparing it with a new model of equivalent capacity.
What should I look for on the energy label beyond the rating?
Check the energy consumption in the unit shown and the capacity, comparing appliances of the same type. For a dishwasher, ADEME highlights kWh per 100 cycles, litres per cycle, the duration of the Eco programme and noise levels.
What is the QR code on the energy label for?
It takes you to information about the model in EPREL, the European register of products covered by energy labelling. The European Commission describes the register as a way to find useful information for comparing models.
Can you compare repairability before buying?
Yes, if a rating applies to that appliance category. In France, according to the Ministry responsible for ecological transition, the durability rating has applied to televisions since 8 January 2025 and to washing machines since 8 April 2025. A repairability rating is still shown for dishwashers and vacuum cleaners, among other appliances.
When can the Repair Bonus apply?
It may cover certain repairs to appliances owned by a household and bought in France. According to ecosystem, the appliance must be outside its warranty and insurance cover, the fault must be eligible and the repair must be carried out by a QualiRépar-certified professional. Check the conditions for your appliance before relying on the scheme.