What to compare
Start by finding out whether a repair could meet your needs. If you’re buying, check that the appliance suits the space and how you’ll use it, then compare the information relevant to its category.
Repair or reuse
Consider this: if a repair could get the appliance working well again, or if a second-hand or refurbished appliance would meet your needs.
Check: the appliance’s condition, the quote and the applicable terms. The repair bonus is not automatic.
Buy a new appliance
Consider this: if a repair won’t meet your needs or you need a different appliance, after checking the dimensions, installation requirements and capacity.
Bear in mind: standardised consumption figures alone can’t predict your household’s bills or how long the appliance will last.
| What matters |
What to check when buying |
Who is this most important to? |
| Capacity and fit for your home |
Measure the space and access points; check the installation type, dimensions and capacity in kg, place settings or litres, depending on the appliance. |
I want an appliance that will fit in my home and suit my household’s usual needs; around 33% of consumers prioritise a good fit for their needs and available space. |
| Electricity and water consumption |
For washing appliances, compare kWh per 100 cycles and litres per cycle; for refrigeration, compare annual kWh, taking usable capacity into account. |
I compare consumption figures relevant to my appliance rather than looking only at its energy class; around 25% of consumers prioritise running costs. |
| Repairability or durability |
Check the index that applies to the specific category: durability for applicable washing machines, repairability for applicable dishwashers. Don’t assume either index applies to refrigerators. |
I want to keep my appliance for longer and check the information that matters for its category; around 25% of consumers prioritise how long they can use an appliance. |
| Total cost and replacement options |
Where relevant, compare the repair quote with the cost of replacement; check whether the repair bonus applies, along with any stated delivery or installation charges. |
I weigh up repair, reuse and buying new before deciding; around 17% of consumers prioritise the cost of the option they choose. |
Appliances available on Joybuy
These new appliances cover laundry, dishwashing and refrigeration. Compare their capacities, installation requirements and the consumption information provided for each category.
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Hoover HWPD 414AMBC/1-S, 14 kg washing machine
Worth considering if you have large loads of laundry and have room for a freestanding model.
Stated capacity: 14 kg; spin speed: 1 400 tr/min; energy class: B.
The product description lists 16 programmes.
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Heinrich's HTG 8840 Schwarz, table-top dishwasher
Worth considering if you’re looking for a compact appliance and its capacity of 6 place settings suits your usual amount of washing-up.
Energy class: D; 7 programmes; stated noise level: 47 dB.
The description gives figures of 49 kWh per 100 uses and 6,5 L per cycle.
Joybuy
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Candy CFQQ5T817EPS, 467 L multi-door refrigerator
Worth considering if you need both fridge and freezer compartments and have enough space for its dimensions.
The description gives capacities of 311 L for the fridge and 156 L for the freezer, with annual consumption of 290 kWh.
Energy class: E; No Frost system; stated dimensions: 83,3 × 65 × 181,5 cm.
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Samsung DW90H79JAI0U1 Bespoke AI, integrated dishwasher
Worth considering if you need capacity for 14 place settings and have a suitable space for an integrated model.
Energy class: A; the product information gives figures of 54 kWh per 100 cycles and 9,4 L per cycle on the Eco programme.
The product information states that spare parts will be available for 10 years from the date of purchase.
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Electrolux EWF1410N2, 10 kg front-loading washing machine
Worth considering if a 10 kg capacity suits your usual loads and the planned installation.
Energy class: A; the product information gives figures of 51 kWh per 100 cycles and 52 L per cycle.
Stated maximum spin speed: 1 351 tr/min; the description mentions an Inverter motor.
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Frequently asked questions
Which figures on the label should I compare for each new appliance?
For a washing machine or dishwasher covered by the scheme, compare figures such as kWh per 100 cycles and litres per cycle. The dishwasher label also shows its capacity in place settings. For a refrigerator covered by the scheme, check annual kWh and the volumes of its compartments. The European Commission sets out this information by category: don’t directly compare kWh per 100 cycles with kWh per year.
Does a refrigerator have to display a French repairability or durability index?
The categories listed by the ministry responsible for ecological transition include the durability index for washing machines and the repairability index for dishwashers, but not refrigerators. Check the energy label for a new refrigerator covered by the scheme; don’t apply an index intended for another category.
What should I check before installing a replacement appliance?
Check the dimensions of the space and access points, the installation type and a capacity suited to your usual needs. ADEME also recommends following the instructions and care advice for the model you install.
Does a repair outside the warranty period always qualify for the repair bonus?
No. The French Ministry of the Economy explains that the bonus covers certain products and faults, for an appliance outside its warranty period that is repaired by an approved repairer, subject to other eligibility conditions. Check the requirements before assuming the quote will be reduced.
What warranty and take-back arrangements should I expect when buying?
The French Ministry of the Economy states that the legal guarantee of conformity applies to new, second-hand and refurbished goods sold by a professional to a private individual. The DGCCRF explains that when new equipment is sold, free « one-for-one » take-back applies to an old, equivalent item of equipment. Ask separately about delivery and installation.