People with coeliac disease ordering click and collect
You need to check the gluten-free status of the exact product before confirming your basket, then read any ‘may contain’ warnings on the product you receive.
When placing a click-and-collect order for someone with coeliac disease, choose a product whose product page or packaging states that it is ‘gluten-free’, and check any ‘may contain’ warnings. Coconut as the sole ingredient is not enough to confirm its status. Then distinguish between coconut milk for cooking and coconut drinks, depending on what you plan to make.
You need to check the gluten-free status of the exact product before confirming your basket, then read any ‘may contain’ warnings on the product you receive.
You’re looking for a base for a curry, soup, sauce or dessert. The product name and pack size matter just as much as whether it appears in your click-and-collect search results.
You want a plant-based drink for coffee, a smoothie or breakfast, rather than coconut milk for cooking. If you need a gluten-free option, check the specific product you choose.
When ordering click and collect, first identify a product whose gluten-free status meets your needs. Then check how it’s intended to be used, its pack size and whether it’s available at your chosen store.
| What matters | What to check | Who is it for? |
|---|---|---|
| Gluten-free status | The ‘gluten-free’ wording on the exact product, the crossed grain symbol if it appears on the product, and any ‘may contain’ warnings. | When ordering for someone with coeliac disease, I want to be able to confirm a product’s status rather than infer it from the fact that it contains coconut. Around 50% of consumers would put this confirmation at the top of their list of needs. |
| For cooking or drinking | Whether it’s labelled ‘coconut milk’ or ‘coconut drink’, and whether the pack size suits your recipe. | Whether I’m making a recipe or serving a drink, I want to choose the right type of product. Around 30% of consumers would make this their priority. |
| Click-and-collect order | Whether the product is available at your chosen store and the pack size offered. | If I’m ordering for a specific recipe, I need the right size at my collection point. Around 20% of consumers would make availability their main concern. |
AFDIAG points out that cross-contamination can occur during transport or packaging. So, a seemingly simple ingredients list isn’t enough on its own to confirm the status you’re looking for.
If you have coeliac disease, look for the ‘gluten-free’ wording or the crossed grain symbol on the exact product, then check for any ‘may contain’ warnings.
These product names refer to different uses. For example, Alpro describes its unsweetened coconut drink as a plant-based drink, while click-and-collect ranges also offer coconut milk for cooking.
Start with what you’re making: look for coconut milk for cooking a sauce or curry, and a coconut drink for sipping. Check the gluten-free status separately.
A product shown in a catalogue isn’t necessarily available at the collection point you choose.
Select your store, then check availability and pack size before confirming your basket.
These brands can help you identify different types of coconut products. Check the gluten-free status of each product rather than assuming it from the brand name.
Coconut drinks, distinct from coconut milk for cooking.
Coconut milk for cooking and coconut drinks featured in the Carrefour catalogue.
Coconut milk for cooking, available in several pack sizes.
Coconut milk and cream for cooking.
These two products suit different uses: a small pack of coconut milk for cooking and a matcha coconut drink. If you have coeliac disease, check any claim in the product description against the packaging of the product you receive and any ‘may contain’ warnings.
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A 200 ml pack of coconut milk for cooking, ideal for recipes that need a smaller quantity.
The description for this product says ‘gluten-free’. Check this claim and any ‘may contain’ warnings on the packaging of the exact product. The fat content highlighted in the description differs from the nutrition table, so check the value on the product you receive.
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A 1 L carton of matcha coconut drink, distinct from coconut milk for cooking.
The description for this product says ‘gluten-free’ and mentions soya. Check the ingredients list, the gluten-free claim and any ‘may contain’ warnings on the packaging of the exact product.
No. The source of an ingredient doesn’t, on its own, confirm the status of the finished product. AFDIAG highlights the possibility of contamination during transport or packaging. If you have coeliac disease, check for the ‘gluten-free’ wording and any ‘may contain’ warnings on the exact product.
According to AFDIAG, a product carrying this claim must contain less than 20 mg/kg of gluten. When ordering, make sure the claim applies to the product and pack size you’ve selected, then check the label on the product you receive.
Don’t assume they’re interchangeable without checking the recipe. Coconut milk for cooking is intended for dishes such as curries and sauces, while a coconut drink is primarily for drinking. Check the product name and ingredients of the one you choose.
Check after selecting your store and before confirming your basket. Check the pack size too: the size shown in a general catalogue may not be available at your collection point.