Who this decision is useful for

Households with a faulty appliance but no confirmed diagnosis

You have noticed that your appliance is not cooling as well as it should or is developing unusual frost, and need to decide what to do without interfering with the refrigeration circuit. ADEME recommends considering the identification of common faults, repair or responsible replacement.

Households replacing a fridge freezer

You need space for fresh and frozen food in a single appliance, without choosing a capacity or features that do not suit your habits.

Households mindful of ongoing energy use

You are replacing an older appliance and want to compare annual energy consumption, net capacity and noise levels, while also arranging for your old appliance to be taken away.

What to check before buying

First decide whether repair is a realistic option, then compare only appliances suited to the same refrigeration and freezing needs.

Priority What to check Your needs
Repairability Ask a QualiRépar repairer for a diagnosis and quote. Check whether the appliance is eligible and review the Repair Bonus conditions that apply on the day of the repair. I want to make a decision based on a fault assessed by a professional, rather than relying solely on frost or the feeling that the appliance is not cold enough.
Capacity and energy consumption Compare kWh/year between appliances of the same type and with similar capacities. Consider the A to G rating, the fridge's net capacity and the freezer's net capacity together. My needs for fresh and frozen food are different: I am looking for usable litres without paying to power capacity I do not use.
Installation and maintenance Measure the available space, delivery access and, for a built-in model, the cabinet aperture. Check the noise level in dB(A), the noise class and whether the exact model has a No Frost function. In an open-plan kitchen or small home, I want an appliance that fits the available space and suits my noise and defrosting requirements.
Taking away your old appliance Confirm the collection service before paying and keep the details in your order summary. Check that the new appliance is equivalent to the one being collected. I want to avoid having to arrange the removal of a bulky appliance myself after delivery.

Mistakes to avoid

  • Replacing the appliance at the first sign of frost or reduced cooling

    These symptoms alone do not mean that a fault cannot be repaired. Fridges and freezers are among the appliances eligible for support from the Repair Fund under QualiRépar.

    Ask a QualiRépar repairer for a diagnosis and quote before comparing new appliances. Do not attempt to work on the refrigeration circuit yourself.

    An appliance that is significantly larger than necessary may increase your day-to-day electricity consumption.

  • Forgetting about dimensions, noise and installation

    Dimensions and noise levels can vary considerably from one model to another. For a built-in appliance, the cabinet aperture must match the model selected.

    Measure the available space, delivery access and required clearances, then check the exact model's noise level before buying.

    A compatibility issue could make delivery or installation more difficult, or affect noise comfort in your home.

  • Assuming your old appliance will be taken away automatically

    According to ecosystem, the retailer must offer free like-for-like collection when you buy or replace an equivalent new appliance. The arrangements must be stated for distance sales or delivery.

    Select or confirm the collection service before completing your order and keep this information in your order summary.

    Without making arrangements in advance, removing a large appliance can become more difficult after delivery.

A guide to refrigeration appliance brands

Bosch

In France, Bosch offers freestanding and built-in fridge freezers, with buying guides covering factors including capacity, noise and the energy label.

  • Bosch states that the label on its refrigeration appliances shows the A to G rating, kWh/year, net capacities and noise level.
  • These brand explanations should be checked against the label or product details for the specific model; they do not automatically apply to the entire range.

Liebherr

Liebherr operates in the French market with fridges, fridge freezers, freestanding and built-in appliances, some of which feature NoFrost and BioFresh.

  • The brand displays capacities, dimensions and noise levels for its product segments.
  • Claims about NoFrost, BioFresh or efficiency come from the manufacturer: compare the dimensions, usable litres, kWh/year and noise level of the model you choose.

Whirlpool

In France, Whirlpool offers freestanding and built-in fridges and No Frost fridge freezers in a range of dimensions and capacities.

  • According to Whirlpool, its No Frost technology is designed to limit frost and distribute cold air evenly.
  • Confirm the technology, kWh/year, capacities and noise level on the details page for the model you choose; No Frost does not replace the need to choose the right capacity.

Appliances available on Joybuy

These Joybuy options are intended for replacing a fridge freezer, for households that need to store fresh and frozen food in the same appliance.

CHiQ JR263LGE 262 L black fridge freezer

CHiQ JR263LGE 262 L Low Frost

For a household looking for a fresh and frozen food combination appliance in a compact kitchen.

187 L fridge capacity and 75 L freezer capacity; 215 kWh/year; 39 dB(A); 1760 × 540 × 550 mm; reversible door.

Low Frost reduces frost build-up, but the freezer still requires manual defrosting. Stated ambient temperature range: 16 to 38 °C.

Joybuy
Bosch KGN33NLEB 282 L stainless steel fridge freezer

Bosch KGN33NLEB 282 L class E

For storing fresh and frozen food in a fridge freezer with the freezer compartment at the bottom.

193 L fridge capacity and 89 L freezer capacity; 228 kWh/year; NoFrost; 1760 × 600 × 660 mm.

Check the noise level and noise class on the exact model's label, as well as the required ventilation clearances.

Joybuy
Sonlu CC-520WE 444 L silver fridge freezer

Sonlu CC-520WE 444 L Total No Frost

For a household whose actual needs justify a large refrigeration and freezer capacity.

Advertised total capacity of 444 L; 289 kWh/year; Total No Frost; 40 dB; climate class SN-T.

Check the external dimensions and the split between fridge and freezer capacity before buying. This capacity may be excessive for a small household.

Joybuy
CHiQ JR227LSE 227 L silver fridge freezer

CHiQ JR227LSE 227 L Low Frost

For a small home needing a compact fridge freezer for fresh and frozen food.

153 L fridge capacity and 74 L freezer capacity; 54 cm wide; 39 dB(A); reversible door; class E.

Low Frost limits frost build-up. Check the kWh/year, full dimensions and required clearances.

Joybuy
Heinrich’s 253 L stainless steel fridge freezer

Heinrich’s 253 L No Frost fridge freezer

For a household looking for an intermediate capacity with a dedicated freezer compartment.

182 L fridge capacity and 71 L freezer capacity; No Frost; 39 dB; LED lighting; reversible hinge.

Check the kWh/year, external dimensions and noise class on the label and technical details for the exact model.

Joybuy

Frequently asked questions

Should a fridge that is not cooling properly or a freezer that is icing up be replaced immediately?

No. ADEME lists these situations among those where repair or responsible replacement should be considered. Ask a qualified professional for a quote before choosing a new appliance, and do not handle refrigerants yourself.

Can the Repair Bonus apply to a fridge or freezer in France?

Yes. QualiRépar includes fridges and freezers among the appliances eligible for the Repair Fund. The ministry responsible for ecology states that the Repair Bonus is an immediate discount applied to the bill by a certified repairer; check the rates and criteria that apply on the date of the quote.

Does the retailer have to take away my old appliance free of charge?

When you buy or replace an equivalent new appliance, the retailer must offer a free like-for-like collection service, according to ecosystem. For a distance order or delivery, check the arrangements shown before payment, especially if the old appliance is bulky.

Which parts of the energy label should I compare?

Compare the A to G rating, annual consumption in kWh, net fridge and freezer capacities, as well as the noise level in dB(A) and its noise class. The label allows you to compare models, but kWh/year should be considered alongside the capacity you actually need.

Is a larger appliance necessarily a better replacement?

No. ADEME points out that fridges and freezers run continuously, and that both size and excessive features can increase consumption. Work out your fresh and frozen food needs separately, then compare kWh/year between appliances with similar capacities.