Households that make several coffees
If you regularly make several coffees, compare the cost per serving with your actual consumption, and factor in refilling and cleaning.
Start by choosing the coffee format and level of hands-on preparation that suit you: capsules, soft pods, ground coffee in a portafilter or whole beans with a grinder. Then compare the drinks on offer, the space available and the cost over the same period and for the same number of cups. Don’t assume you’ll save money based on the machine price alone. Original and Vertuo capsules, soft pods and ESE pods are not interchangeable.
If you regularly make several coffees, compare the cost per serving with your actual consumption, and factor in refilling and cleaning.
A pre-portioned coffee system could suit you if you want to keep things simple. Check which coffee format it accepts, how much space you have and what maintenance is involved.
Ground coffee or whole beans let you choose the coffee you use, but involve handling and cleaning suited to the model, particularly when making frothed milk.
Start by choosing the coffee format and preparation steps you’re happy to repeat. Then compare the long-term cost, the space it takes up, the drinks you want and the maintenance involved.
| What matters | What to check before buying | Who it matters most to |
|---|---|---|
| Long-term cost | For the same period, compare the machine price, the cost of the compatible coffee you’ll use and any relevant maintenance costs. | If I make a lot of coffee, I want to compare ongoing costs rather than just the purchase price. Around 27% of consumers prioritise the total cost. |
| Speed and space | Measure the available space and check that you can reach the water tank, as well as how many consecutive drinks you want to make. | For a morning coffee without lots of steps, I’m looking for a machine that suits my worktop and routine. Around 27% of consumers prioritise speed and the space available. |
| Coffee choice and preparation | Check whether the machine takes capsules, soft pods, ground coffee or whole beans, then look at the model’s settings. | If I want to choose my beans or handle ground coffee, the preparation method matters more than the number of features listed. Around 20% of consumers prioritise coffee choice and control over preparation. |
| Milk-based drinks | Confirm whether the exact model has a steam wand or milk frother, and check that you’re happy with how it works and how it needs to be cleaned. | If I make milk-based drinks, I want to know how the milk is prepared and what extra cleaning steps are involved. Around 13% of consumers prioritise milk-based drinks. |
| Compatibility and maintenance | Check the exact format of compatible consumables and consult the manual for cleaning and descaling instructions. | I’d rather check that I can buy the right coffee and that the maintenance routine suits me before choosing. Around 13% of consumers prioritise compatibility and maintenance. |
Nespresso Original and Vertuo are separate systems; SENSEO soft pods are neither capsules nor ESE pods.
Check the format specified for the exact model and make sure compatible coffee is available from your usual retailers.
The purchase price isn’t enough to compare systems with different compatible coffees and maintenance requirements, as Que Choisir points out.
Compare each option over the same period and for the same number of cups, making your assumptions about consumption and maintenance clear.
A grinder or milk frother doesn’t eliminate the need for maintenance. Philips says the classic milk frother on the 2200 Series EP2225/10 needs cleaning.
Check the model’s manual and make sure the required steps, including those for milk accessories, fit your routine.
For the Dedica Style EC685.M EX:4, the Joybuy listing specifies a 1 L water tank and 1,350 W of power, while De’Longhi France’s listing gives 1.1 L and 1,450 W. These differences mean you can’t assume the specifications on the two listings are identical.
Before buying, ask the seller to confirm the variant and any important specifications.
The brand offers the Original and Vertuo systems, which use different capsule formats.
The brand’s French range includes coffee in soft pods, including Classique and Espresso varieties.
The models featured illustrate two different ways to make coffee: soft pods with the CSA210/50 and whole beans with the 2200 Series EP2225/10.
The Dedica Style EC685.M EX:4 is an example of a manual portafilter machine, while the Magnifica Start ECAM220.21.B is an automatic bean-to-cup machine.
This selection includes capsule machines, portafilter models and machines with grinders, as well as a machine compatible with capsules or ground coffee.
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Make coffee with Vertuo capsules and choose from the four advertised cup sizes.
Barcode recognition and button control. Designed for the Vertuo system, which is separate from Original and soft pod systems.
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Make an espresso or lungo with capsules from the Nespresso Original system.
Two programmable cup sizes and a 0.7 L water tank. Listed dimensions: 120 × 321 × 230 mm.
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Make espresso and filter coffee from whole beans using the built-in grinder.
The title specifies a manual milk frother; check that you’re happy with the preparation and cleaning involved.
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Choose between capsules and ground coffee, subject to the compatibility specified for this model.
Advertised pressure range of 8 to 15 bar. Check which capsule format it accepts before buying.
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Make espresso with the portafilter and use the steam wand for milk-based drinks.
Removable 1.1 L water tank and programmes listed for one or two cups. Using the portafilter and cleaning the steam wand involve manual steps.
Don’t assume they can: Original and Vertuo are two separate Nespresso systems, while Philips describes the CSA210/50 as a SENSEO pod machine. Check the format accepted by the exact model in its manual before buying coffee.
No, maintenance is still required. Check the model’s manual for cleaning and descaling instructions: the Essenza Mini listing mentions descaling, and Philips says the EP2225/10’s milk frother needs cleaning.
Compare each option over the same period and for the same number of cups. Add together the machine price, the cost of the compatible coffee you’ll use and any relevant maintenance costs, keeping quoted prices separate from your own assumptions about consumption.
The statutory guarantee of conformity applies to new, second-hand and refurbished goods sold by a trader to a consumer. According to the DGCCRF, a claim under the guarantee of conformity must be brought within two years of the goods being delivered; this guarantee is separate from an optional commercial warranty.
The DGCCRF notes that sellers must offer free “one-for-one” take-back of equivalent used equipment when selling new equipment. Ask the seller how this applies to your order, particularly if you’re buying online.