Start by finding out what caused the fault. A repair may be the right choice if it gets the appliance working again and suits your installation. If you replace it, first check the installation type and capacity, then compare the specific model’s energy and water use, noise levels and repairability. For a second-hand or refurbished appliance, also check its condition and the seller’s status.
If your appliance has broken down, a diagnosis can help you work out whether the fault lies with the appliance, its installation or the way it’s being used before you decide between repair and replacement.
You can compare capacity, water and energy use, noise levels and the length of the Eco programme, while also checking the repairability index for the model you’re considering. ADEME sets out these criteria when choosing a dishwasher.
Pay particular attention to the exact model, its condition, the connections it needs and the seller’s status. In France, the protection that applies to a purchase from a business differs from that for a private sale, as the Ministry of the Economy explains.
After a household appliance breaks down, first work out whether the problem lies with the appliance or its installation. If you need a replacement, start by choosing a format that fits your kitchen, then compare the features that matter in everyday use.
Consider this: when a diagnosis identifies a fault with the appliance and a repair could get it working again.
Bear in mind: the Repair Bonus does not cover every fault. According to ecosystem, you’ll need to check factors including whether the appliance is still under warranty, the cause of the fault and whether the repairer has the QualiRépar accreditation.
Consider this: if a repair won’t meet your needs, or you need a different format or capacity.
Bear in mind: compare the reference programme’s consumption figures alongside its duration; ADEME points out that the Eco programme can be long.
Consider this: if an appliance with clearly described condition, model and installation requirements meets your needs.
Bear in mind: according to the French Ministry for Ecological Transition, these appliances are not subject to the requirement to display a repairability index.
| What matters | What to check | Who this matters to |
|---|---|---|
| Whether it can be repaired | Ask for details of the cause of the fault and the work required. For the Repair Bonus in France, check whether you’re eligible with a QualiRépar-accredited repairer, following ecosystem’s guidance. | If the fault can be fixed without replacing the appliance, I want to know exactly what the repair will restore. Around 29% of consumers put this first. |
| Whether it fits your kitchen | Check the installation type, the dimensions of the space, the connections and the capacity in place settings of the model you’re considering. | When replacing my appliance, the new model needs to fit in my kitchen and handle the loads I usually wash. This is the top priority for around 29% of consumers. |
| Energy and water use, and noise | On the energy label, compare kWh per 100 cycles, litres per cycle, the Eco programme duration and dB on a like-for-like basis, as ADEME recommends. | In an open-plan kitchen, or when the appliance runs at quieter times, I consider noise just as much as water and energy use. Around 24% of consumers prioritise these everyday-use features. |
| Condition of a second-hand appliance | Ask for the model number, a description of any known faults and the accessories included, then check the seller’s status and the installation requirements. | Before choosing a second-hand or refurbished appliance, I want to be able to assess its condition and know who to contact if something is wrong. This is the main concern for around 18% of consumers. |
According to ecosystem, the scheme has conditions relating to factors such as the appliance’s warranty, the cause of the fault and the repairer carrying out the work. A problem linked to the installation or how the appliance is used may be excluded.
Ask for a diagnosis that explains the cause of the fault, and confirm that you’re eligible before choosing this option.
The label also shows water use, energy consumption per 100 cycles, capacity, noise levels and the Eco programme duration. These figures help you assess different needs.
Compare the same measurements across models that fit your space, then check whether the cycle duration works for you.
The index rates repairability against criteria such as documentation, dismantling and spare parts. On its own, it doesn’t tell you how well the appliance washes or how often it may break down in future.
Check the score for the exact model, alongside its energy label and installation requirements.
In France, second-hand and refurbished appliances are not subject to the requirement to display a repairability index, according to the French Ministry for Ecological Transition. The Ministry of the Economy explains that the legal guarantee of conformity applies to sales from a business to a private individual.
Check the stated condition, accessories, installation requirements and seller’s status. If you’re buying from a business, keep the appliance description and your invoice.
Worth considering model by model if the repairability index and installation type are influencing your choice of replacement.
Worth considering if the installation format and access to spare parts matter to you.
Worth considering if the stated availability of spare parts is a factor in your decision.
Worth checking model by model if you want to see the details behind a repairability index.
These Joybuy models are options if you’re replacing your dishwasher with a new one. Check the installation type before comparing other features: freestanding and fully integrated models suit different kitchen layouts.
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Worth considering as a replacement for a freestanding appliance if the stated 60 cm width and capacity of 14 place settings suit your kitchen.
Grey; energy rating E. Check the label for this specific model to compare its energy and water use and Eco programme duration, as well as its repairability index.
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Worth considering if you’re looking for a 60 cm freestanding replacement with a stated capacity of 14 place settings.
White; energy rating C and stated noise level of 41 dB. Check the label for this specific model for energy and water use and the Eco programme duration.
The product documentation notes that some welded components contain more than 0.1% lead and includes a REACH declaration of conformity. Take this information into account if it’s relevant to your choice.
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Worth considering as a freestanding dishwasher replacement if the stated capacity of 14 place settings suits your usual loads.
Stainless steel finish; 60 cm stated width and energy rating C. Check the exact dimensions before planning the installation, then consult the model’s label and repairability index.
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Worth considering as a replacement for a fully integrated appliance if the niche and door are compatible with a fixed-hinge installation.
Stated width of 60 cm, capacity of 13 place settings and energy rating C. Check the niche dimensions and energy and water use for the specific model before installation.
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Worth considering if you’re replacing a fully integrated appliance and want to keep a door panel suited to this type of installation.
Stated width of 60 cm, capacity of 13 place settings and energy rating B. Check the niche dimensions, door-panel compatibility and energy and water use for the specific model.
No. In France, ecosystem excludes certain faults, including those linked to the installation, the operating environment or improper use. Whether the appliance is still under warranty and whether you use a QualiRépar-accredited repairer are also part of the scheme’s conditions. Ask for the cause of the fault to be confirmed before considering this support.
In France, it gives the model a repairability score out of 10. According to the French Ministry for Ecological Transition, the score is displayed in shops and online for the dishwashers covered by the requirement. It takes factors such as documentation, dismantling and spare parts into account; it doesn’t guarantee a long lifespan or good washing performance.
No. According to the French Ministry for Ecological Transition, the French requirement to calculate and display an index doesn’t apply to second-hand, reused or refurbished appliances. Instead, check the exact model, its stated condition, the accessories included and whether it’s compatible with your installation.
In France, the legal guarantee of conformity applies to refurbished goods sold by a business to a private individual, according to the Ministry of the Economy. Keep your invoice and the appliance description so you can refer to the features promised if a fault develops.