Homeowner dealing with a fault
You don’t yet know what’s causing the problem or how much a repair will cost. A diagnosis and quote will help you decide whether you need to buy a new appliance.
Who is this guide for?
Buyer focused on repairability
You need to replace your dishwasher and want to check the documentation, how it comes apart and which spare parts are available for each model, rather than relying on the overall score alone. ADEME lists these among the repairability criteria.
Household short on space
You want to get back to washing up every day, but a standard-size appliance may not fit in your kitchen. Dimensions, installation type and connections determine which sizes you can consider.
What should you look for?
Start by getting the repair assessed. If you choose a new appliance, check that it can be installed before comparing its repairability and everyday features.
| Your concern | What to check | Who this matters to |
|---|---|---|
| Repair before replacing | Ask for the fault to be identified and request a quote; check whether the required part and the repair bonus are eligible. | If my appliance breaks down, I want to know the cost of a repair before buying another one. Around 28% of consumers would make this their top priority. |
| Choose a compatible model | Check the dimensions and installation type of the model against the available space and its connections. | I’m replacing an appliance in a fitted kitchen and can’t rely on the stated width alone. Around 22% of consumers would make compatibility their top priority. |
| Plan for future repairs | Check the repairability index breakdown and look for parts for the exact model. | If I buy new, I want to check how easy it is to access parts rather than choosing based on a single score. Around 22% of consumers would make repairability their top criterion. |
| Compare everyday use | Compare the energy use and noise levels of specific models on a like-for-like basis, separately from their repairability. | My dishwasher will be used regularly, so energy, water and noise levels all matter to me. Around 17% of consumers would put these first. |
| Fit out a smaller space | Check the measurements, capacity and water supply and drainage options for a compact model. | A standard-size appliance won’t fit in my kitchen, but I still need enough capacity for my loads. A smaller model would be the main requirement for around 11% of consumers. |
Mistakes to avoid
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Replacing the appliance before identifying the fault
Without a diagnosis or quote, the age of your dishwasher isn’t enough to make a decision. The scheme run by ecosystem may reduce the cost of an eligible repair, subject to its terms.
Ask for a quote and check whether the repair bonus applies before weighing up a repair against buying new.
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Assuming one model’s score applies to an entire range
The repairability index is calculated for each model: a Bosch score sheet for the SMS46KI01E doesn’t cover other Bosch dishwashers.
Look for the document for the model you’re considering and check when the score was calculated and how it breaks down by criterion.
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Confusing repairability with reliability or after-sales service
According to ADEME, the index takes account of factors including documentation, dismantling and access to parts. It doesn’t guarantee that the appliance won’t break down or tell you how long a repair will take in your area.
Check which parts are available for the exact model and ask the repairer about the terms of any repair.
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Ordering based on the format name alone
Descriptions such as ‘integrated’, ‘45 cm’ or ‘60 cm’ don’t give you all the measurements and installation requirements.
Measure the space and check the model’s instructions, particularly for the door panel and connections.
Brands to consider
Bosch
Worth considering if you want to search for parts by E-Nr and check a model-specific repairability score sheet.
- Bosch says it generally offers parts for its large appliances for 15 years and lets you search for them by E-Nr.
- The brand’s stated timeframe and the score sheet for a particular model don’t guarantee that the part you need will be available for every model.
Miele
Worth considering if spare parts for dishwashers are important to your decision.
- Miele France’s catalogue lists various categories of dishwasher parts.
- Having a catalogue doesn’t guarantee that a particular part is available for your model, or how long it will take to arrive.
Whirlpool
Worth considering for a range of installation types and sizes, but check the details of your chosen model.
- Whirlpool France features integrated dishwashers and models listed as 45 cm and 60 cm wide, as well as a parts portal.
- The stated size doesn’t replace checking the installation measurements; also make sure the parts listed are suitable for the exact model.
Electrolux
Worth considering if you want to search for categories of genuine dishwasher parts.
- The Electrolux France shop lists parts including pumps, seals, filters and baskets.
- These categories alone don’t tell you the repairability index or whether the part you need is accessible for a specific model.
Dishwashers to consider on Joybuy
These models include freestanding, integrated and worktop options. If you’re replacing your appliance, first compare the installation requirements, then check the repairability index and parts available for the model you choose.
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Hotpoint H4FD641A, freestanding, 14 place settings
Worth considering as a replacement for a freestanding dishwasher, provided it suits your kitchen’s layout.
The product name lists a 60 cm width, 41 dB noise level and C energy rating. Check the full dimensions, as well as the repairability index and parts for this model.
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Samsung DW80H72YBB0U1, integrated, 13 place settings
Worth considering if you’re replacing an integrated appliance and can confirm that it will fit.
The product name lists a 60 cm width and B energy rating. Check the housing, door panel and connections, then look up the model’s repairability index and parts.
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Whirlpool W2I HD526 A, integrated, 14 place settings
Worth considering as a replacement for an integrated dishwasher if the housing and door panel suit this type of installation.
The product name lists a 60 cm width and E energy rating. Check the installation dimensions and look up the repairability index and parts for this model.
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COMFEE CDWMT305WD, worktop mini dishwasher
Worth considering if there isn’t room for a standard dishwasher, as long as its capacity suits your loads.
The product name lists 7 programmes and a D energy rating. Check the available space, water supply and drainage, then look for model-specific repairability information.
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AEG FSB34707Z, fully integrated, 14 place settings
Worth considering for a fitted kitchen with a housing suitable for a fully integrated dishwasher.
The product name lists a C energy rating. The width given in the title, 60 cm, differs from the 68 cm stated in the description. Check the instructions for this model before deciding whether it will fit. Also check its repairability index and parts.
Frequently asked questions
Does the repairability index apply to new dishwashers in France?
Yes. The French Ministry for Ecological Transition lists dishwashers among the products covered by this index. Check the score and detailed information for the model you’re considering.
Where can I check a dishwasher’s repairability score before buying?
Check the score shown for the dishwasher, then look up its calculation sheet using the exact model reference. The method used for dishwashers in France looks at factors including documentation, dismantling and spare parts.
Can the repair bonus reduce the cost of repairing a dishwasher?
Yes, if the repair meets the conditions of the scheme run by ecosystem. Ask an approved repairer to confirm whether the fault is eligible and how much will be deducted from the quote; the bonus doesn’t replace a diagnosis.
Does a high repairability score guarantee reliability?
No. The index covers criteria related to how easy the dishwasher is to repair; it doesn’t guarantee that the appliance won’t break down or that after-sales service will be quick. Also check which parts are available for the exact model.
How can I compare energy use without confusing it with repairability?
Compare the energy labels and usage data for the models you’re considering separately. The European Commission’s energy scale for dishwashers runs from A to G; the repairability index answers a different question.