Households whose appliance may be repairable
A diagnosis can help you find out whether the fault lies with the appliance and whether a repair could get it back to handling your daily washing-up.
If the fault looks repairable, ask for a diagnosis and a quote for the work first, taking the warranty and cause of the fault into account. If you need to replace the dishwasher, first check that it will fit your kitchen, then compare capacity, energy-use information and repairability details for the specific model.
A diagnosis can help you find out whether the fault lies with the appliance and whether a repair could get it back to handling your daily washing-up.
When replacing the appliance, you need to consider the unit, any door panel, the measurements and how the door opens – not just the stated width.
You want to compare the repairability score of the model you’re considering and check the information available about its documentation and spare parts.
Find out what caused the fault before choosing between a repair and a replacement. If you’re buying a new appliance, start by checking that it will fit your kitchen, then look into how repairable it is.
| What matters | What to check | Consumers concerned |
|---|---|---|
| Whether it can be repaired | Ask what caused the fault and check whether the appliance is still covered by a warranty. | If my dishwasher breaks down, I want to know whether a repair could get it working again. Around 42% of consumers rank this as their main concern. |
| Whether a replacement will fit | Check the installation type, overall dimensions and door opening. | When I can’t put off the daily washing-up any longer, I need to find an appliance that suits my kitchen. Around 33% of consumers put this compatibility first. |
| How repairable the new appliance is | Compare the repairability score for the specific model, rated out of 10 under ADEME guidelines, and check the information about spare parts. | I’d rather be able to find the documentation and spare parts if my next appliance breaks down. Around 25% of consumers make repairability their priority. |
A freestanding, integrated or built-in model may not fit the same unit or use the same door panel. The way the door opens can also affect how much space you need.
Check the installation type of your old appliance, measure the space and confirm the overall dimensions and clearances required for the model you’re considering.
The score covers criteria such as documentation, ease of dismantling and spare parts. It doesn’t guarantee that a future fault can be dealt with in the same way.
Compare the score for the specific model and check the manufacturer’s information about spare parts and after-sales service.
These models are options to consider if you’re replacing a broken dishwasher. They include freestanding appliances and models designed to fit into a fitted kitchen. First, choose the type that suits your installation.
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For replacing an appliance in a fitted kitchen; check the housing, door panel and door opening.
14 place settings, stated width of 60 cm and energy rating A.
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For replacing a freestanding appliance; check that this format suits the space and existing connections.
14 place settings, stated width of 60 cm, stated noise level of 41 dB and energy rating C.
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For a fitted kitchen; check the housing dimensions, door panel and type of hinge required.
13 place settings and stated width of 60 cm. Check the noise level on the product details for the specific model.
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For replacing an integrated appliance; carefully check the door mechanism and compatibility with your door panel.
13 place settings, stated width of 60 cm and energy rating B. Check the noise level for the specific model.
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For a kitchen with a suitable housing; check the door panel, door clearances and connections.
14 place settings, stated width of 60 cm and energy rating E.
In France, check the repairability score for the specific model, which is rated out of 10. According to ADEME, it takes into account factors including documentation, ease of dismantling and spare parts. Also check that the new appliance will fit your kitchen.
Don’t assume they are already fully in force: on 10 September 2026, Service-Public.fr reported that France was still working on transposing the European directive on the right to repair. Check the rules that apply when you make your request.