Who is this choice for?

Households looking to avoid replacing an appliance too soon

You want to find out whether the fault can be repaired before buying another appliance. If a replacement is necessary, you want to be able to check the information on spare parts and documentation for the new model.

Households keeping their existing kitchen

You’re replacing a freestanding or built-in appliance without changing your kitchen. The size, any door panel, connections and capacity all need to be right before a repairability score can help you choose between models.

Households focused on everyday use

You use your dishwasher regularly and want to compare its repairability with its water and electricity use, capacity, Eco programme duration and noise level.

What should you check before deciding?

Repair your current appliance

When to consider it: get the fault diagnosed if a suitable repair could help you avoid replacing the appliance.

Bear in mind: the quote and cause of the fault may affect your decision. According to ecosystem, the Repair Bonus excludes certain faults, including some related to the appliance’s operating environment.

Choose a replacement

When to consider it: if repair isn’t a suitable option, look for a model that will fit in your kitchen and comes with information about its repairability.

Bear in mind: the repairability index doesn’t guarantee that the appliance will fit the space or that its capacity and energy and water use will suit your needs.

What matters What to check Consumers concerned
Repair before replacing Ask for a diagnosis and quote; check the terms for any possible support or Repair Bonus. If a fault looks repairable, I’d rather know what can be done before getting rid of the appliance. Around 33% of consumers make this a priority.
Repairability of the new model Compare the score out of 10 and the detailed information for the exact model, especially on documentation and spare parts. I want to check the repairability of the specific appliance I’m buying, rather than relying on a general brand promise. Around 27% of consumers share this priority.
Installation and capacity Confirm the installation type, dimensions and connections; make sure the capacity suits the amount of washing-up you usually have. I’m keeping my kitchen and need to be sure the replacement will fit and hold my washing-up. Around 20% of consumers make compatibility their first consideration.
Everyday use Check the energy label for the Eco programme’s water and electricity use, duration, capacity and noise level. If I run cycles often, I want to know how much energy and water they use and how long the programme I’ll use takes. Running costs are a priority for around 20% of consumers.

Mistakes to avoid

  • Choosing based only on the repairability index

    In France, the index indicates how easy or difficult it is to repair a dishwasher covered by the scheme. It doesn’t tell you about its overall reliability or whether it will suit your kitchen.

    Check the detailed score for the model, then separately check its dimensions, capacity and energy label information.

  • Ordering a replacement without having the fault checked

    A repair may still be possible. However, the Repair Bonus offered by ecosystem is subject to eligibility conditions and doesn’t cover every cause of a fault.

    Ask for a diagnosis and quote, then check the applicable terms before deciding to replace the appliance.

  • Mistaking a general spare-parts statement for a model-specific guarantee

    A spare-parts service or availability period advertised by a brand doesn’t tell you which parts will be available for the model you’ve chosen.

    Note down the full model number and check the parts portal, documentation and repairability index information for that model. Ask for confirmation if the details don’t match.

  • Overlooking installation and running costs

    A model that doesn’t fit the space or have the right connections won’t solve your replacement problem. You should also consider its energy and water use in relation to the capacity you need.

    Measure the space and check the installation type in the manual before comparing Eco programme details for models that suit your needs.

    Detergents, rinse aid and maintenance should also be factored into the cost of using your appliance.

Brands to consider

Spare-parts and support services can help you look into a specific model, but they don’t replace its repairability index information.

Bosch

Worth considering if you want to look up parts and manuals for a dishwasher using its E-Nr.

  • Bosch Home Appliances says its dishwasher spare parts are generally available for 15 years and offers a search by E-Nr.
  • Check that the part you need is available and what terms apply to your chosen model. This statement isn’t proof of the model’s reliability.

Beko

Worth considering if you want to check repair options, documentation and spare parts for a large domestic appliance.

  • Beko France provides repair services and access to technical documentation.
  • Its information on spare-parts availability gives different details in different places. Ask which one applies to the model you’re considering.

Electrolux

Worth considering if access to the manual, spare parts and a repair service is important to your decision.

  • Electrolux France offers a search for compatible spare parts using product information, as well as support services.
  • Check the repairability index and spare-parts availability separately for the specific dishwasher you’re considering.

Replacement dishwashers on Joybuy

These models suit a range of replacement needs, from freestanding appliances to those integrated into your kitchen. Compare their size and capacity, then check the repairability index for the model you’ve chosen before making a decision.

Indesit D2F HK26 S grey freestanding dishwasher

Indesit D2F HK26 S freestanding dishwasher, 14 place settings

Worth considering as a replacement for a freestanding dishwasher if it fits the space you have.

Advertised width: 60 cm; energy rating E. Check the model’s repairability index and Eco programme consumption figures before comparing it with other appliances.

View on Joybuy
Hotpoint H4FD641A white freestanding dishwasher

Hotpoint H4FD641A freestanding dishwasher, 14 place settings

Worth considering if you’re replacing a freestanding appliance and need to keep to a similar width.

Advertised width: 60 cm; stated noise level: 41 dB; energy rating C. Check the repairability index for this model and its Eco programme details.

View on Joybuy
AEG FSB34707Z fully integrated dishwasher

AEG FSB34707Z fully integrated dishwasher, 14 place settings

Worth considering as a replacement for a fully integrated appliance, provided you confirm it will fit the housing and door panel.

Advertised size: 60 cm; energy rating C. Check the manual for installation dimensions and the repairability index information for this model.

View on Joybuy
Samsung DW80H72YBB0U1 built-in dishwasher

Samsung DW80H72YBB0U1 built-in dishwasher, 13 place settings

Worth considering as a built-in replacement once you’ve checked the integration type and housing dimensions.

Advertised size: 60 cm; energy rating B. Check the installation manual, repairability index and Eco programme consumption figures for this model.

View on Joybuy
Whirlpool WFP5O41PLGX stainless steel freestanding dishwasher

Whirlpool WFP5O41PLGX freestanding dishwasher, 14 place settings

Worth considering as a replacement for a freestanding model if the capacity and space suit your needs.

Advertised size: 60 cm; energy rating C. Confirm the dimensions in the manual and check the repairability index for this model.

View on Joybuy

Frequently asked questions

Does the repairability index apply to dishwashers in France?

Yes. France’s Ministry for Ecological Transition, Energy, Climate and Risk Prevention includes dishwashers among the categories covered by the repairability index. When choosing a replacement, look up the score and its details for the exact model rather than relying on general information about the brand.

What should I look at beyond the repairability score?

Check the model’s detailed information. According to France’s Directorate General for Competition Policy, Consumer Affairs and Fraud Control, spare-parts availability is factored into the score, including the period for which parts are guaranteed to be available and delivery times. Also check the documentation and make sure the model number on sale matches the one on the information sheet.

Could a repair qualify for the Repair Bonus?

Yes, if the appliance and repair meet the conditions of the scheme offered by ecosystem. Get a diagnosis and check whether the fault is eligible before comparing a repair with a replacement. Some faults related to the appliance’s operating environment are excluded.

Which figures should I compare on the energy label?

For dishwashers with a capacity suited to your household, compare the energy rating, electricity use per 100 cycles, water use per cycle, Eco programme duration and noise level. These details don’t replace checking the repairability index, dimensions and connections.

Can I install the replacement dishwasher myself?

It depends on the model and your installation. Bosch Home Appliances warns that installation can be complex or dangerous. Follow the appliance manual and call a qualified professional if you have any concerns about the connections or fitting the appliance into your kitchen.