Who this decision matters to

Households with a broken washing machine that is out of warranty

You need to get your washing routine back on track quickly, while working out whether a repair quote is still worthwhile. ecosystem states that a QualiRépar repairer can apply the Repair Bonus to an eligible repair.

People whose machine no longer suits their home

A breakdown can also highlight issues with available space, capacity, noise or drying. In this case, the dimensions, loading type and capacity suited to your laundry matter more than the brand alone.

Households open to refurbished appliances with a warranty

A refurbished appliance may be worth considering if the exact model, work carried out, warranty, delivery and after-sales service are clearly stated before you place your order.

Priorities before replacing

Start by calculating the potential repair cost, then check that the format and delivery services will genuinely allow you to get your washing routine up and running again.

Priority What to check Your needs
Repair before buying QualiRépar repairer; appliance out of warranty; eligible fault and repair; final quote after the bonus. I want to compare a professional repair with replacement before ordering a new machine.
Durability and support Durability rating for the model sold in France; availability and price of spare parts; ease of dismantling; seller’s warranty and after-sales service. I’m looking for a solution with clear repairability and reliability information for the model I choose.
Format and capacity Width, depth, height and access to the drum; usual laundry load; energy label; separate washing and drying capacities. My machine must fit the available space, without choosing a drum that is too large for my usual loads. ADEME states that 7 kg is usually sufficient.
Delivery and collection Written date or delivery timeframe; delivery price; possible installation; « 1 for 1 » take-back terms for the old appliance. I want to know the delivery date, services required and arrangements for removing the old machine before buying.

Mistakes to avoid

  • Replacing it immediately without checking whether supported repair is available

    The Repair Bonus applies to washing machines that are out of warranty and repaired by a QualiRépar professional, while some types of fault are excluded.

    Before ordering, ask whether the fault and the specific repair are eligible, then compare the quote after the deduction with the total cost of replacement.

  • Comparing only the energy class or capacity

    A capacity that is too large can lead to frequent under-filled cycles. The energy label and durability rating provide different types of information.

    Start with your usual loads, then check the energy label, noise level and durability rating for each model. According to ADEME, 7 kg is usually sufficient.

  • Assuming delivery, installation and collection are included

    An available machine does not necessarily solve an urgent situation if delivery takes too long or installation and collection of the old appliance have not been arranged.

    Ask for written confirmation of the delivery timeframe, the price of each service, installation terms and the « 1 for 1 » take-back of the old appliance.

  • Assuming a washer-dryer offers the same capacity as a washing machine with drying added

    Drying capacity may be lower than washing capacity, meaning you may sometimes need to remove some laundry before starting the drying cycle.

    Compare the washing and drying capacities separately for the exact model, and choose this category only if drying meets a genuine need.

A guide to the brands

Bosch

Worth considering when comparing new front-loading washing machines with a published durability rating. Bosch states that this rating currently applies to its washing machines.

  • Bosch describes the rating as a guide that considers robustness, repairability and technical support for specific front-loading models.
  • Check the rating, dimensions, energy label and services for the exact model: this information does not automatically apply to the entire range.

Miele

A brand to consider if you’re looking for laundry-care, dosing or, depending on the model, washer-dryer features.

  • Miele presents its drums and dosing systems as designed to care for laundry and reduce waste; these are manufacturer claims.
  • For a washer-dryer, check both capacities: the WTD160 WCS model is listed as 8 kg for washing and 5 kg for drying.

Electrolux

An option to compare when you need a slim top-loading washing machine because space requires loading from above.

  • The EWQ6412B top-loading model is listed with a 6 kg capacity, 1,200 rpm and a width of 400 mm.
  • These dimensions and consumption figures apply to this model only; they do not characterise all Electrolux washing machines.

Joybuy options

These Joybuy options include new washing machines in different formats and capacities, as well as a washer-dryer for households that also need to dry laundry at home.

Bosch WGE02407FR 7 kg front-loading washing machine

Bosch WGE02407FR, 7 kg front-loading washing machine

An option worth considering if you need a standard capacity in a front-loading installation.

7 kg capacity, 1,400 rpm, energy class A, 15 programmes and a stated spin noise level of 72 dB.

Check the published durability rating, installation terms, delivery, installation service and collection of the old appliance before ordering.

Joybuy
Electrolux EW7FI259160V 9 kg front-loading washing machine

Electrolux EW7FI259160V, 9 kg front-loading washing machine

Worth considering for larger loads, provided you have enough available depth.

9 kg capacity, spin speed up to 1,600 rpm, SteamCare and SmartSelect functions, with stated dimensions of 84.7 × 59.7 × 66.0 cm.

Measure the space and door clearance, then check the applicable durability rating, warranty, delivery and collection service.

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CHiQ JW75883G 7 kg front-loading washing machine

CHiQ JW75883G, 7 kg front-loading washing machine

This machine could suit a home where available depth is limited.

7 kg capacity, stated depth of 47 cm, 1,200 rpm spin speed, 16 programmes, steam function and a 15-minute quick wash.

Check the energy label, noise level, motor warranty cover and delivery terms before buying.

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Haier T Series 7 THASN276TM6-S 7 kg top-loading washing machine

Haier T Series 7 THASN276TM6-S, 7 kg top-loading washing machine

An option for a narrow space where top loading is required.

7 kg capacity, stated width of 40.5 cm, 1,200 rpm spin speed, 16 programmes, 40 kWh/100 cycles and 42 L/cycle.

The stated spin noise level is 77 dB(A), class C: check whether this is acceptable and make sure there is enough room to open the lid.

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CHiQ JW85882HG 8 kg and 5 kg washer-dryer

CHiQ JW85882HG, 8 kg / 5 kg washer-dryer

Worth considering for a home without room for two appliances and with a genuine need for drying.

Stated capacity of 8 kg for washing and 5 kg for drying, 1,400 rpm spin speed, steam function, 15-minute quick wash and dimensions of 600 × 520 × 847 mm.

A full washing load may need to be reduced before drying; also check the duration, noise and energy consumption of the drying cycles.

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Frequently asked questions

Does the Repair Bonus apply to a broken washing machine?

Yes, a washing machine that is out of warranty and repaired by a QualiRépar professional may qualify for an immediate 50 € discount on the bill, according to ecosystem. However, check the type of fault: cosmetic or non-functional damage, as well as damage caused by misuse or poor maintenance, is specifically excluded.

Does the seller have to take back my old washing machine free of charge?

When you buy an equivalent new appliance, ecosystem states that the retailer must offer free « 1 for 1 » take-back, including for distance sales. If your new washing machine is delivered to your home, arrange collection of the old appliance at the time of delivery and confirm the details before ordering.

What should I check for delivery and installation?

Before buying, the seller must provide the delivery price, any installation or commissioning charges, and a clear date or precise timeframe in writing, according to the French Ministry for the Economy. Compare these details with collection of the old machine if your replacement is urgent.

Is a refurbished washing machine always covered by a warranty?

No, the warranty depends on the seller. A French offer from Underdog advertises a two-year warranty on its refurbished washing machines, but this promise is specific to that seller: read the warranty document, exclusions, after-sales service terms and stated condition for the model you choose.

Does a washer-dryer always dry the entire load?

Not necessarily. Check the washing and drying capacities separately: an appliance listed as 8 kg for washing may only dry 5 kg, meaning you need to remove some laundry before the drying cycle.