Before replacing a broken washing machine, check which warranties apply and ask for a diagnosis and quote: the machine’s age alone isn’t enough to make the decision. If it can’t be repaired or no longer meets your needs, compare specific models by capacity, installation requirements, durability rating and energy label. A washer-dryer is worth considering if you now need to dry laundry regularly; make sure you also check the figures for the full wash-and-dry cycle.
A diagnosis, the availability of the part and the repair timeframe will help you compare getting your machine working again with replacing it. If you’re eligible for the Repair Bonus, ask for it to be taken into account in the quote.
If a repair isn’t possible or the machine no longer suits your needs, check the new model’s capacity, dimensions and usage information. In France, also look at its durability rating and the criteria behind it.
If you’re considering a washer-dryer for regular use, compare the specifications for washing alone with those for the full wash-and-dry cycle. A fault with your old washing machine, on its own, isn’t a reason to change how you use it.
First, find out whether your washing machine can be repaired in a way that works for you. If you’re replacing it, start with how you use it and the space available, then compare the information for each model.
Consider this: when the diagnosis confirms that a repair is possible and the machine still meets your household’s needs.
Bear in mind: part availability and the quoted timeframe still need to be confirmed for the specific fault.
Consider this: if a repair isn’t possible or your old machine no longer suits the way you use it.
Bear in mind: an overall durability rating alone won’t tell you whether the model suits your laundry loads or the space available.
Consider this: if you’ll be drying laundry regularly and a combined appliance suits your household routine.
Bear in mind: figures for washing alone don’t necessarily reflect those for the full wash-and-dry cycle.
| Priority | What to check | What I need |
|---|---|---|
| Warranty and repair | Check your proof of purchase and ask the seller which warranties apply. Request a diagnosis, the part number and its availability, the expected timeframe and an itemised quote. According to ecosystem, the Repair Bonus is subject to conditions, including whether the fault is eligible and whether the appliance is covered by a warranty or insurance. | I want to know whether my washing machine can be repaired before choosing a replacement. |
| Durability of the new model | For eligible front-loading or top-loading washing machines sold in France, check the durability rating for the exact model and its breakdown. The French Ministry of the Economy says the rating covers repairability and reliability; pay particular attention to information about parts, disassembly and maintenance. | If I replace the machine, I want to understand what its rating covers rather than choosing based on that number alone. |
| Use and installation | Compare the stated capacity with your usual laundry load, then measure the space and access routes needed for delivery. Check the energy label: the European Commission says it provides information including energy and water consumption per cycle, cycle duration and noise levels for the relevant categories. | My next appliance needs to handle my laundry and fit in the space available. |
| Combined drying | For a washer-dryer, compare its washing and drying capacities. Check the stated figures for washing alone and for the full wash-and-dry cycle separately, in line with the category-specific information provided by the European Commission. | Drying is becoming a regular part of my routine, so I need to assess the full cycle, not just the wash. |
In France, the statutory guarantee of conformity applies to goods sold by a business to a private individual, subject to the conditions set out by the French Ministry of the Economy. It is separate from the Repair Bonus, which is for eligible appliances that are no longer under warranty.
Keep your proof of purchase, check which cover applies and contact the seller if the fault may be covered by a warranty. If you then consider a repair, ask for a quote that sets out the fault, parts and timeframe.
The rating brings together several repairability and reliability criteria; it doesn’t predict how long your appliance will last. The detailed information published for each model is more useful for understanding its strengths and limitations.
Check the criteria relating to documentation, parts, disassembly and maintenance rather than comparing overall ratings alone.
The European requirements set out by the European Commission apply to certain products, but whether your appliance can be repaired depends on the fault and the specific part needed.
Before deciding, ask the repairer to confirm the part number, its availability and the timeframe.
Waiting for a part can keep your washing machine out of action for longer. Take the quoted timeframe into account if you need to get your laundry done again soon.
Washing alone and the full wash-and-dry cycle are two different uses, so check the model’s information for each separately.
If you expect to dry laundry regularly, compare the drying capacity and the stated figures for the full cycle before choosing a washer-dryer.
These models include washing machines for replacement without a drying function, as well as washer-dryers to consider if drying is becoming a regular need. They’re no substitute for a diagnosis of your broken machine; check the specifications for each variant and its installation requirements before choosing.
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Worth considering if you want to wash and dry regularly with a combined appliance. The title states 10 kg for washing and 6 kg for drying. Compare the full-cycle figures with your needs, and confirm the specifications for the WD10HG6U34BEU3 variant before ordering.
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If you’re replacing a washing machine without adding a drying function, compare its stated 10 kg capacity with your usual loads. The title states a spin speed of 1 400 tr/min and energy class A. Also check the dimensions and the breakdown of the durability rating for this specific model.
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This 10 kg washing machine is an option to compare if you’ll continue to use your appliance mainly for washing. Check that the machine and the access route for delivery will suit your home, then look up the durability rating for the exact model and its breakdown.
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Its stated 10 kg capacity can be compared with the amount of laundry you usually wash. The title states a spin speed of 1 400 tr/min and 16 programmes. Before choosing this model, check its full dimensions, the connections required and the breakdown of its durability rating.
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Worth comparing if drying is now part of your regular routine. The title states 11 kg for washing and 6 kg for drying. Confirm that the dimensions and separate figures for washing and the full cycle apply to the WD11DG6B85BEU3 variant, taking its suffix into account.
First, check your proof of purchase and contact the seller about the fault. In France, the Ministry of the Economy says the statutory guarantee of conformity applies to goods sold by a business to a private individual; whether it covers your fault depends on your circumstances. Check whether you have a commercial warranty or insurance too before arranging a paid repair.
The scheme may cover an eligible washing machine repaired by a QualiRépar professional. According to ecosystem, the fault must be eligible and the appliance must no longer be covered by a warranty or insurance, among other conditions. Check that you qualify with the repairer before accepting the quote.
No. Age alone isn’t enough to make the decision. Ask for details of the fault, the part needed, the timeframe and the repair quote, then consider whether the machine still meets your capacity and installation needs.
For eligible front-loading and top-loading washing machines in France, compare the ratings for the specific models, then check the breakdown. The Ministry of the Economy says the rating combines repairability and reliability. Information about parts, disassembly and maintenance can help you understand the score, but it doesn’t guarantee how long the appliance will last.
Compare the washing capacity with the drying capacity, then check the figures for washing alone against those for the full wash-and-dry cycle. The European Commission distinguishes between these uses in its washer-dryer information. Choose this option to meet a genuine need for drying, not simply because your old appliance has broken down.