Households without a working vacuum cleaner
You want to get back to your regular cleaning without ruling out a warranty claim, simple maintenance or a possible repair too soon.
Who is this advice for?
People who need to replace their appliance
You want to check how repairable the specific model is, including its documentation, how easily it can be taken apart and whether spare parts are available.
Users who pay attention to day-to-day maintenance
You want to choose an appliance whose emptying, filters and consumables fit into your routine.
What should you consider?
After a breakdown, start by considering the appliance you already have: get it diagnosed and consider a repair, then replace it if a new model is better suited to your cleaning needs.
Get a diagnosis and consider a repair
Consider this if: the warranty might apply, or the problem could be caused by maintenance, a blockage or a repairable fault.
Bear in mind: getting a diagnosis and finding a replacement part could delay getting back to your cleaning.
Replace the vacuum cleaner
Consider this if: a repair won’t meet your needs for uninterrupted cleaning, or your old appliance no longer suits your routine.
Bear in mind: a new appliance won’t automatically be easier to maintain or more repairable.
| Priority | What to check | Who is this for? |
|---|---|---|
| Get back to cleaning without replacing unnecessarily | Check your proof of purchase, filters and suction path. If the problem persists, ask for a diagnosis. | When suction drops, I want to get my vacuum working again without giving up on the one I already own too soon. Around 36% of consumers would make this their priority. |
| Plan for a future repair | If you’re replacing your appliance, check the repairability score for the exact model, its documentation and access to spare parts. | I want to be able to get a future fault looked at rather than replace the whole appliance straight away; around 36% of consumers would prioritise the model’s repairability. |
| Keep up with maintenance | Check where the filters are, how to empty the appliance and which parts need cleaning or replacing. | If emptying the appliance and cleaning its filters take too much effort, I may not stick to the maintenance routine. Around 28% of consumers would put ease of maintenance first. |
Mistakes to avoid
-
Replacing your vacuum as soon as suction drops
A loss of suction alone doesn’t tell you whether the appliance has failed for good. ADEME recommends finding out what’s causing the problem before deciding to replace it.
Check the filters and airflow as directed in the manual, then find your proof of purchase before contacting the retailer or a repairer.
-
Assuming your repair will qualify for the repair bonus
The repair bonus doesn’t automatically apply to every repair. According to ecosystem, it covers out-of-warranty repairs carried out by a QualiRépar-approved repairer.
Describe the fault to the repairer and check that both the appliance and the repair qualify before going ahead.
-
Judging repairability by brand alone
The information you need relates to the specific model you’re buying. ADEME says that corded, cordless and robot vacuum cleaners are covered by France’s repairability score scheme.
Check the score and criteria for the exact model, including its documentation, how easily it can be taken apart and access to spare parts.
-
Underestimating the maintenance involved after purchase
Emptying the appliance and maintaining its filters are still part of the routine, depending on the model, even when some tasks are automated.
Before choosing, read the guidance on filters, any bags, the dust container and the station, then ask yourself whether you’ll be able to follow it regularly.
Brands worth considering
There are no brands to feature in this section.
Vacuum cleaners to replace yours
These appliances suit a range of household needs if you decide to replace your vacuum cleaner. Compare the maintenance requirements and repairability information for each model before choosing the right one for your home.
Image unavailable
Electrolux 600 EB61C4OG, bagged cylinder vacuum cleaner
For household cleaning with a bagged vacuum, remember to replace the bag and check the filter maintenance instructions. Before buying, also check the repairability information for this specific model.
Image unavailable
Electrolux EB61C2GRN, bagged cylinder vacuum cleaner, 550 W, black
This bagged model is worth considering if you’re happy to replace the bag and maintain the filter as instructed. Check the repairability information for this model before you decide.
Image unavailable
BISSELL CrossWave HF2 Select, multi-surface stick vacuum cleaner
If you want to vacuum and wash hard floors, bear in mind that both tanks need emptying and rinsing after each use. Check which surfaces it can be used on, the guidance on cleaning solutions and the model’s repairability.
Image unavailable
Deerma Z50 Combo, cordless vacuum cleaner with 6-in-1 station
For cordless cleaning across several areas, this model pairs a collection station with a stated runtime of 70 min; actual runtime will depend on how you use it. Check the maintenance requirements for the filters and station, as well as the model’s repairability information.
Image unavailable
Deerma T50W XT Station, cordless vacuum cleaner with emptying station
If you want to cut down on manual emptying, factor in the station’s bag and maintenance. The model name indicates a 590 W motor; check the maintenance instructions and repairability information for this specific model separately.
Frequently asked questions
Should you check the warranty before replacing a broken vacuum cleaner?
Yes. If you bought the vacuum cleaner from a professional seller in France, first check whether the fault may be covered by the legal guarantee of conformity. According to economie.gouv.fr, you can make a claim within two years for a new or second-hand product. Find your proof of purchase and contact the seller before arranging a repair yourself.
Can a vacuum cleaner qualify for the repair bonus?
Yes, subject to certain conditions. According to ecosystem, the scheme may cover out-of-warranty repairs to vacuum cleaners carried out by a QualiRépar-approved repairer. Check with the repairer that the fault and proposed repair qualify; the bonus does not automatically apply to every maintenance task.
Does the repairability score apply to cordless and robot vacuum cleaners?
Yes. In France, ADEME says the domestic vacuum cleaners covered include corded, cordless and robot models. Check the score and criteria for the specific model rather than judging its repairability by its format alone.
What should I check if my vacuum cleaner isn’t picking up as well?
Start by checking the filters and suction path as instructed in the manual, without taking apart any electrical components. If the problem persists, ADEME recommends finding out what’s causing the fault before deciding that the appliance needs replacing.