Start by checking whether your vacuum cleaner is still covered by a warranty, then ask a QualiRépar repairer for a quote when the fault affects how the appliance works and it is out of warranty. If repair is not the right option, a refurbished appliance sold by a professional offers warranty protection. For a new purchase in France, compare the repairability rating displayed for vacuum cleaners.
Before replacing the appliance, find out whether repair is suitable for the fault. The DGCCRF specifies that the Repair Bonus applies to out-of-warranty products repaired by a certified professional; ecosystem states that certain faults and some removable accessories are excluded.
A refurbished vacuum cleaner sold by a professional is different from a private sale. According to the DGCCRF, the legal guarantee of conformity applies to new, second-hand and refurbished goods sold by a professional to a private individual.
For a new purchase, check the repairability rating out of 10. France’s Ministry for Ecological Transition lists vacuum cleaners among the categories covered by this labelling requirement in France.
Worth considering: if the appliance is out of warranty, the fault affects a vacuum-cleaner function and a repairer can provide a quote.
Check: the exact eligibility of the fault, as cosmetic damage, maintenance-related problems and removable accessories may be excluded.
Worth considering: when the quote does not meet your needs and you are looking for an alternative to buying new from a professional seller.
Check: the stated condition, included accessories and warranty terms, which are not the same as for a private sale.
Worth considering: if repair or reuse no longer meets your cleaning, battery-life, capacity or accessory needs.
Check: the repairability rating and its details, as well as whether the model suits your floors and home.
| Priority | What to check | Your needs |
|---|---|---|
| Repair eligibility | Check that the appliance is out of warranty, that the fault affects how it works and that the repairer is QualiRépar certified. Ask whether the specific fault qualifies for the Repair Bonus. | I want to know whether a loss of suction or another fault can be repaired before buying a replacement appliance. |
| Comparable quote | Ask for a quote detailing the diagnosis, labour, parts and any associated charges. Compare it with a specific offer that meets the same cleaning needs. | I want to compare the actual cost for repairing my model with a replacement solution, rather than with a general estimate. |
| Protection when buying | Identify the professional seller, the product’s condition, the included accessories and the warranty terms. Do not confuse professional refurbishment with a private second-hand sale. | I am looking for a reused appliance while retaining a more protective buying framework. |
| Future repairability | Compare vacuum cleaners’ repairability ratings out of 10. Check the detailed breakdown where shown, particularly for dismantling, maintenance and spare parts. | For my next appliance, I want to assess its future ease of repair more effectively. |
A cosmetic repair, a repair resulting from misuse or poor maintenance, or a removable accessory may not be covered by the scheme.
Ask the QualiRépar repairer whether the fault and model are eligible before basing your comparison on the bonus.
The cost of an intervention depends in particular on the model, the part and the repairer. A general guide price does not replace the amount applicable to your vacuum cleaner.
Compare the quote including VAT, after any applicable bonus, with a specific refurbished or new offer that meets the same needs.
The legal guarantee of conformity applies to sales from a professional to a private individual, not to second-hand sales between private individuals, according to the DGCCRF.
Check the seller’s identity, the stated condition, the included accessories and the warranty terms before making payment.
For vacuum cleaners, the relevant rating remains the repairability rating. France’s Ministry for Ecological Transition states that the durability rating currently applies to televisions and washing machines instead.
Compare the repairability ratings out of 10 between models and check the detailed breakdown where available.
Cordless vacuum cleaner options with a station for replacing a faulty appliance. Compare them according to your floors, battery-life needs, available space and repairability information.
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Worth considering for a large home and several types of flooring if an auto-empty station suits your space.
Advertised features: up to 100 minutes of battery life, 220 AW, multi-surface brush, anti-tangle design and charging station with auto-emptying.
Check the repairability rating, the space required for the station, the warranty terms and electrical compatibility before buying.
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It may be suitable for cleaning floors, carpets and hard-to-reach areas, thanks to the advertised tools and lie-flat position.
Advertised features: six tools, up to 70 minutes of battery life, anti-tangle brush, nine-stage filtration and collection station with charging.
Check the repairability rating, performance in the mode used, the warranty terms and electrical compatibility before buying.
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Worth considering for hard floors and carpets if you want to reduce frequent emptying and manage hair or fibres.
Advertised features: 170 AW, up to 80 minutes of battery life, anti-tangle brush, dust detection with a green LED and automatic suction station.
Check the repairability rating, the station dimensions, the included accessories, the warranty terms and electrical compatibility before buying.
The repair must be carried out by a QualiRépar-certified repairer and the appliance must no longer be covered by a warranty, according to the DGCCRF. Also confirm that the specific fault is eligible before requesting a quote.
ecosystem specifically mentions non-functional or cosmetic damage, problems resulting from misuse or poor maintenance, and the repair or replacement of removable accessories. The repairer must confirm the situation for your appliance.
ADEME provides a map of repairers and workshops; professionals offering the Repair Bonus are marked with the % symbol. Check it when requesting your quote, as the choice depends on your address.
For vacuum cleaners, check the repairability rating out of 10. France’s Ministry for Ecological Transition states that the durability rating is gradually replacing this rating for televisions and washing machines, not vacuum cleaners.
When sold by a professional to a private individual, a new, second-hand or refurbished product is covered by the legal guarantee of conformity, according to the DGCCRF. This protection does not apply to a second-hand sale between private individuals, so check the seller’s status.