Key criteria
Professional repair
Consider it: before replacing the appliance, when the cause of the fault has not yet been diagnosed and the appliance is not covered by a warranty or insurance.
Bear in mind: a quotation is still necessary, as not every fault can be repaired under suitable conditions.
Refurbished appliance
Consider it: if you need to replace the appliance without buying new, through a professional seller.
Bear in mind: compare the model number, capacity, dimensions, condition and documented consumption rather than assuming its energy performance.
New appliance
Choose this when: you need a specific format, a defined capacity or a straightforward energy comparison.
Bear in mind: a larger capacity or additional features may increase consumption over time.
Start with safe food storage, then compare after-sales protection, the space required, energy consumption and the collection solution for your old appliance.
| Priority |
What to check |
Your needs |
| Keeping food cold |
Measure the temperature at the coldest point. For a fridge, Anses gives a guideline of between 0 and +4 °C. Do not rely solely on the display or the noise made by the appliance. |
I need to know whether food is being stored safely before continuing to use the appliance. |
| Repair and warranty |
Check the legal guarantee, commercial warranty and insurance before requesting a quotation. According to ADEME, the Repair Bonus may directly reduce the bill for an appliance bought in France and repaired by a certified professional, subject to certain conditions. |
I want to avoid paying for a repair that may already be covered and calmly compare the other options. |
| Capacity and consumption |
Compare usable capacity, external dimensions, annual consumption in kWh and the A to G energy class for comparable new appliances. ADEME points out that refrigeration appliances run continuously. |
My new appliance must fit the available space and my storage habits without being unnecessarily large. |
| Collection of the old appliance |
When buying an equivalent new appliance, check for free “one-for-one” collection. ecosystem states that this collection must be offered, including for distance sales, and takes place when the appliance is delivered to your home. |
I want to avoid moving a bulky appliance on my own and make sure it is sent through a suitable disposal route. |
Brand guide
No brand information is displayed in this section.
Appliances available on Joybuy
These Joybuy options are for replacing your appliance with a new fridge-freezer or freezer. Check the capacity, dimensions, consumption, delivery terms and collection service before completing your order.
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Haier HTW5618ENMG 360 L fridge-freezer
A fridge-freezer for households looking for 360 L of capacity, with a stated 235 L fridge compartment and 125 L freezer compartment.
The product information lists Total No Frost, MultiFlow, My Zone, Humidity Zone, an E energy class and 271 kWh/year. Stated dimensions: 185 × 59,5 × 66,7 cm; also check the clearance required for installation.
Confirm delivery and collection arrangements for your old appliance at the checkout.
Joybuy
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CHiQ JR263LGE 262 L fridge-freezer
This 54 cm-wide fridge-freezer may suit kitchens where space is limited and 262 L of capacity is sufficient.
The product information states 187 L of fridge space, 75 L of freezer space, Low Frost, an E energy class, 215 kWh/year and a fridge temperature range of 2 to 8 °C. The freezer requires manual defrosting.
According to the product information, the appliance is suitable for an ambient temperature of 16 to 38 °C. Also check collection and delivery arrangements before ordering.
Joybuy
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Bosch KGN33NLEB 282 L fridge-freezer
An option with a mid-range capacity, offering a stated 193 L fridge compartment and 89 L freezer compartment.
The product information lists NoFrost, MultiAirflow, an E energy class and 228 kWh/year. The stated dimensions are 1760 × 600 × 660 mm.
Check the temperature settings, ventilation clearances and delivery arrangements, including collection of your old appliance.
Joybuy
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Sonlu CC-520WE 444 L fridge-freezer
An American-style format designed for substantial storage needs, with a stated total capacity of 444 L.
The product information mentions Total No Frost, rapid cooling, an E energy class, 289 kWh/year and an SN-T climate class for 10 to 43 °C.
Ask for the external dimensions, capacity split and collection terms before choosing this bulky format.
Joybuy
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Heinrich's 161 L No Frost upright freezer
This upright freezer meets the need for separate frozen-food storage, but does not replace a fridge or fridge-freezer.
The product information states 161 L, No Frost, Multi Flow 360°, Fast Freeze down to −22 °C, two shelves, three drawers, an alarm and a reversible door.
Check the external dimensions, annual consumption, noise level and delivery and collection arrangements.
Joybuy
Frequently asked questions
What temperature should a fridge keep food at?
Anses recommends an ideal temperature of between 0 and +4 °C at the coldest point. If the appliance can no longer maintain this range, check the temperature rather than relying on a simple impression of cold, then arrange a diagnosis or replacement depending on the situation.
Can I claim the Repair Bonus for a fridge or freezer?
Yes, these appliances are among the eligible equipment listed by ADEME. The discount is applied directly by a certified repairer; among other requirements, the appliance must have been bought in France, be used normally and not already be covered by a warranty or insurance.
Does a refurbished fridge come with a legal guarantee?
Yes. The French Ministry for the Economy states that the legal guarantee of conformity applies to new, second-hand and refurbished goods sold by a professional to a private individual. Check the seller’s identity, exact model number, stated condition and delivery terms before buying.
Does the seller have to collect my old fridge when delivering the new one?
When buying an equivalent new appliance, the retailer must offer free “one-for-one” collection, including for distance sales, according to ecosystem. When the new appliance is delivered to your home, check the practical collection arrangements shown by the seller at the time of ordering.
Can I compare a refurbished appliance with the energy label of a new model?
The European energy label allows you to compare eligible appliances sold on the European Union market, but it does not apply to second-hand products. For a refurbished model, ask for the exact model number and verifiable consumption data rather than assigning it an unconfirmed energy class.