Before replacing a broken dishwasher, get it assessed for repair. According to ADEME, just one part may be at fault, and if your appliance is out of warranty, you may be eligible for the Repair Bonus if the fault qualifies. If a repair can’t be carried out within a reasonable timeframe, or your old appliance no longer suits your kitchen and household, compare a new model with a used or refurbished option where the condition and seller are clearly identified.
You want to get back to your daily washing-up routine without replacing an appliance that could be repaired. ADEME points out that a fault may be caused by a single part. An assessment will tell you what repair is recommended and how long it may take.
If your old appliance wasn’t right for you, check the installation type, width and place settings before looking for a replacement. To compare specific models, Gifam says the energy label shows details including Eco programme consumption and the noise class.
You can consider a used or refurbished option, as long as you know who the seller is and what condition the appliance will be in when it arrives. According to the French Ministry of the Economy, a refurbished product is a second-hand item whose functions have been tested and which has been restored if necessary.
When to consider it: the appliance has broken down, but a repairer can determine whether a component can be fixed.
Things to bear in mind: the diagnosis, availability of parts and repair timescale will all affect this option. According to ecosystem, eligibility for the Repair Bonus requires, among other things, that the appliance is out of warranty and has a qualifying fault.
When to consider it: a repair can’t be carried out within a reasonable timeframe, or you need a different size, capacity or installation type.
Things to bear in mind: the installation type needs to suit your kitchen. Energy label data applies to the specific model and its Eco programme.
When to consider it: you can assess the appliance on offer based on its actual condition, specifications and the seller’s identity.
Things to bear in mind: a second-hand listing alone doesn’t prove that the tests and restoration associated with refurbishment, as defined by the French Ministry of the Economy, have been carried out.
| Priority | What to check | What suits my needs |
|---|---|---|
| Repair | Ask what fault has been diagnosed, which parts are needed and what timescale is expected. For the Repair Bonus, check with a certified repairer that the appliance is out of warranty and the fault is eligible. | My dishwasher can’t be used, but I want to find out whether it can be put back into service before I look for another one. |
| Size and capacity | Measure the space, identify the installation type and check the place settings for the specific model. As a guide, Gifam generally associates 60 cm models with 12 to 15 place settings and 45 cm models with 9 to 10 place settings. | Space in my kitchen is limited, or my old appliance’s capacity no longer suits the needs of my household. |
| Everyday use | Compare the energy labels for the models you’re considering, looking at energy use per 100 cycles, water per Eco cycle, Eco cycle duration and noise class. Gifam notes that these figures are shown on dishwasher energy labels. | If my kitchen is open-plan or cycles need to fit around a busy day, I want to consider the stated noise level and Eco cycle duration, not just the energy class. |
| Second-hand | Check the seller’s identity, the condition of the appliance you’ll receive, and any tests or repairs claimed. According to the French Ministry of the Economy, the term “refurbished” means that all functions have been tested and the item restored if necessary. | I’m interested in a second-hand option if I can understand what has been checked and find out what terms apply to that appliance. |
According to ADEME, the problem may be caused by a single repairable part. Without a diagnosis, you won’t know whether the appliance can be put back into service or how long it might take.
Ask a repairer which parts are affected, how long the repair is likely to take and whether you meet the conditions for the Repair Bonus.
The energy class alone doesn’t tell you how much water is used per Eco cycle, how long that programme takes, the appliance’s capacity or its noise class.
Compare the energy labels for the models you’re considering side by side, using the same measures, then check that the capacity suits your household.
A second-hand listing doesn’t mean that every function has been tested or that the appliance has been restored. The French Ministry of the Economy therefore distinguishes refurbishment from a straightforward resale.
Ask what has been checked, what condition the appliance being sold is in, which accessories are included and who the seller is.
A 45 cm or 60 cm model, or a freestanding or integrated one, won’t suit the same space and capacity requirements.
Measure the available space and check the installation type, door front and required connections before choosing a new or second-hand appliance.
These options are for buying a new appliance: four integrated models and one countertop model. Check the dimensions and installation type for each model before choosing. This selection is no substitute for a repair assessment or a second-hand offer.
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If you’re replacing an integrated appliance, check the dimensions of both the appliance and the housing unit: the size details given for this model differ. The title states that it has 14 place settings and energy class C.
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If your kitchen has a space for a built-in appliance, check the dimensions of the housing unit and that the door front is compatible. The title states that this model is 60 cm wide, has 13 place settings and energy class C. Check the model’s label to compare its Eco consumption.
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If you’re replacing an integrated appliance, check the housing unit and door compatibility before installation. The title states that this model is 60 cm wide, has 13 place settings and energy class B. To compare how it performs in everyday use, check the energy label for this model.
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If you’re replacing an integrated model, check the housing unit, door front and connections. The title states that this model is 60 cm wide, has 14 place settings and energy class E. Compare the specific model’s Eco data with those of your other options.
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This countertop model is worth considering if you’re not replacing an integrated appliance like for like. The title states that it has a built-in 5 L tank, 9 programmes and energy class D. Before choosing, check its actual footprint, drainage requirements and whether its capacity suits your household.
Yes, in France, if the appliance is no longer under warranty and the fault is eligible. According to ecosystem and the French ministry responsible for ecology, the discount is applied directly to the bill by a certified repairer. Ask them to confirm that your appliance qualifies.
First check the installation type, dimensions and number of place settings against your kitchen and household needs. To compare specific models, Gifam recommends checking their energy labels, which show details including energy use per 100 cycles, water per Eco cycle, Eco cycle duration and noise class.
No. Check the condition and specifications of the specific appliance on offer, as well as the seller’s identity. According to the French Ministry of the Economy, a refurbished item is a second-hand product whose functions have all been tested and which has been repaired or restored if necessary.