Households replacing a washing machine
You’re looking for a new appliance with the right capacity and dimensions for your household, while also considering its reliability, maintenance and repairability.
Who is this choice for?
People replacing a dishwasher or vacuum cleaner
You want to compare the repair options for models that already meet your installation and usage requirements.
Households still deciding whether to replace an appliance
Your appliance has broken down, and you want to find out whether it can be repaired before choosing a new model. In this case, a diagnosis and the availability of spare parts matter more than the score shown for a different appliance.
Which criteria should you check first?
First, check whether your current appliance can be repaired. If you need to replace it, shortlist models that suit the way you use them, then compare the relevant index for their category and the criteria behind each score.
| Criterion | What to check | Who this matters to |
|---|---|---|
| Washing machine durability | For a new model covered by the scheme in France, compare its durability index and the details behind it with the capacity and dimensions you need. | If I’m replacing my washing machine, I want to consider its reliability and maintenance without overlooking the space available. Around 33% of consumers prioritise how long it will last. |
| Dishwasher or vacuum cleaner repairability | For new appliances of the same type, check the repairability index, including documentation, ease of dismantling and spare-part availability. | I want to understand how my future appliance could be repaired if it breaks down. This is the top priority for around 27% of consumers. |
| Suitability for your needs | Check the size, installation requirements and useful features; consult the energy label applicable to the category. | A high-scoring appliance won’t be useful if it doesn’t suit my space or habits. For around 20% of consumers, finding an appliance that suits their needs is the top priority. |
| Repairing your current appliance | Arrange a diagnosis, ask about spare parts and check the applicable conditions for the repair bonus before deciding. | Before choosing a replacement, I want to know whether my appliance can be repaired and whether I can keep using it. Around 20% of consumers put this question first. |
What pitfalls should you avoid?
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Treating the index as an overall quality score
The repairability index tells you about the conditions for repair, while the durability index also includes reliability criteria. Neither tells you on its own whether the capacity, dimensions or features are right for your household.
Compare the index only after ruling out models that don’t suit your installation or the way you’ll use them.
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Looking at the score without checking the details
Even if two scores are close, it’s worth checking the criteria that matter to your decision. The DGCCRF has highlighted issues including access to the parameters used to calculate the repairability index.
Look up the details for the exact model or ask the retailer for them before choosing between your shortlisted options.
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Assuming the repair bonus covers every repair
The scheme described by the Ministry for Ecological Transition depends on factors including the product, the fault and whether you use an approved repairer.
Get a diagnosis and check the applicable conditions before deciding that repair is the right solution.
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Comparing appliances designed for different needs
Corded, cordless and robot vacuum cleaners can suit different needs when it comes to manoeuvrability, maintenance and battery life. Their repairability scores alone won’t tell you which type is right for you.
Decide which type of vacuum cleaner suits your home, then compare the index of models designed for the same needs.
Brands to assess model by model
Information published by these brands can help you check the durability index for a specific washing machine. It isn’t a brand ranking or proof that every model in their range is reliable.
Beko
Beko France publishes data on the durability index for washing machines.
- This data can help you check the index information for a model covered by the scheme.
- Check the exact model number: the data doesn’t allow you to assess the whole brand or other appliance categories.
Haier
Haier France publishes a dataset on the durability index for washing machines.
- The structured information lets you check the index for the models covered.
- This dataset isn’t an independent comparison of appliance reliability.
Brandt
Brandt France publishes durability index data for the washing machines it sells.
- The information relates to a specific category and identifiable models.
- Compare the model number and its index with your needs; this data doesn’t rank the brand as a whole.
Appliances to compare on Joybuy
These washing machines and vacuum cleaners give you a starting point for comparing sizes and advertised features. If you’re deciding whether to replace an appliance in France, check the index that applies to the exact model, the criteria behind it and the terms of sale before choosing.
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Candy TCA464TM4-S ProWash 500, 6 kg
Worth considering if you’re looking for a top-loading washing machine with an advertised capacity of 6 kg.
Advertised spin speed: 1 400 tr/min. Check the dimensions and the durability index for this version before deciding.
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Electrolux EWF1410N2, 10 kg
Consider this if you need a front-loading washing machine with an advertised capacity of 10 kg.
Check the space available, then look up the durability index and its criteria for this model.
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roborock H60 Hub Pro
Worth considering if you prefer a cordless vacuum cleaner with an auto-empty station.
Advertised runtime: 80 minutes; advertised suction power: 170 AW. Check how the runtime was measured and look up the repairability index for the exact model.
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Deerma Z50 Combo
Consider this if you’re looking for a cordless vacuum cleaner that automatically empties into its station.
Advertised runtime: 70 minutes; advertised suction power: 27 000 Pa. Compare runtime under conditions relevant to how you’ll use it, and check the repairability index for this model.
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Deerma T50W XT Station
Worth considering if you want a cordless vacuum cleaner with a station that empties and recharges it.
Advertised suction power: 220 AW and 30 kPa. These figures don’t replace checking that the appliance suits your needs or looking up its repairability index.
Frequently asked questions
Which index should I check when replacing a washing machine in France?
For a new washing machine, check the durability index, which is scored out of 10. According to the Ministry for Ecological Transition, it replaced the repairability index for this category on 8 April 2025 and takes reliability and repairability into account, among other factors. Also check the model’s capacity and dimensions.
What about a new dishwasher or vacuum cleaner?
For these categories covered by the scheme in France, check the repairability index. Compare appliances designed for the same use: the score tells you about repair conditions, but it doesn’t show on its own whether an appliance is right for your home.
Is the index also shown when you buy online?
Yes. For new appliances covered by the scheme in France, information about the relevant index must also be provided when they’re sold online. The DGCCRF confirms this for the repairability index, while the Ministry for Ecological Transition says the durability index is displayed in shops and online for the categories covered.
How can I find out what goes into a model’s score?
Check the calculation parameters for the exact model number or ask the retailer for them. This lets you assess the criteria behind the score instead of assuming that two appliances with similar scores have the same features.
Should I check whether an appliance can be repaired before replacing it?
Yes. If the appliance’s condition makes repair a possibility, arrange a diagnosis and ask about the parts required. The repair bonus described by the Ministry for Ecological Transition isn’t automatic: check whether the product and fault are eligible and whether you need to use an approved repairer.